Wastegate rattle can now be fixed!

**Pullstarter** · 12-11-2011, 08:04 AM

Well after numerous f&*k ups by a dealer who shall remain nameless I finally got my waste gate fix done. Yes it works and no more rattle! YAY! Pity we had to wait 2 years plus for this............................

**TDZ** · 12-11-2011, 09:50 AM

lucky you Pullstarter, my local dealer has decided to ignore me completely now... have emailed them twice asking for an update on whether Perth has the fix and informing them that its available over east already and some other minor issues with the car and no response been about 2 weeks since the first email was sent....

**MariusGT** · 12-11-2011, 10:05 AM

Originally Posted by Pullstarter

Yeah I get that sound after shutting off too, I figured it was just something powering down?

Waste gate fix day tomorrow

i could well be wrong but am pretty sure that is just a system built in which continues to gently cool the turbo (if need be) after engine is shut down? kind of like a factory turbo timer?

**Pullstarter** · 12-11-2011, 10:50 AM

Originally Posted by TDZ

lucky you Pullstarter, my local dealer has decided to ignore me completely now... have emailed them twice asking for an update on whether Perth has the fix and informing them that its available over east already and some other minor issues with the car and no response been about 2 weeks since the first email was sent....

I'd be getting in contact with VWA straight away. Just because they're in a different part of the country doesn't mean your dealer can ignore a nation wide service bulletin.

**MGV** · 12-11-2011, 12:56 PM

Originally Posted by Pullstarter

Well after numerous f&*k ups by a dealer who shall remain nameless I finally got my waste gate fix done...

How can this be f&*ked up more than once & why has 4 1/2 weeks gone by since it was supposed to be done? Is it a difficult procedure?

**Pullstarter** · 12-11-2011, 04:36 PM

Originally Posted by MGV

How can this be f&*ked up more than once & why has 4 1/2 weeks gone by since it was supposed to be done? Is it a difficult procedure?

Not a difficult procedure at all, extremely simple actually. The first time was in order to identify the fault but of course they had no parts in stock. The second time I took it in for them to fix it they said the part was "damaged in transit" i.e. they forget to order it and no one bothered checking before my appointment so I went in there for no reason (of course this didn't come to light until they'd had the car for the whole day and I returned to find the job not done). They then said they'd make it a "priority" and would call me as son as the part was here. Of course they didn't call me and I had to call up myself after waiting a further two weeks. They then didn't have any timeslots available for another 2 weeks.

So all in all they suck big nuts. But eventually it was done. I'm glad I don't get my servicing done there. I certainly won't be buying my next VW from them either.

**Transporter** · 12-11-2011, 05:42 PM

It sounds like the time we live in, mate. Telstra is fixing my broadband from June

and every week they call me that they're going to escalate it to a higher level.

**TDZ** · 12-11-2011, 08:01 PM

I emailed VWA and basically got a response saying they're not technically minded and thus i should speak to my local dealer

So yeah back to square one i guess... probably should just give them a call and hassle them abit.

Originally Posted by Pullstarter

I'd be getting in contact with VWA straight away. Just because they're in a different part of the country doesn't mean your dealer can ignore a nation wide service bulletin.