The difference between the efforts of different dealers appears to be pretty stark. I have previously listed my trials and tribulations when dealing my purchase dealer, but I also had cause to write to VWA to praise the efforts of the staff at Berwick VW in victoria. The staff were courteous, went out of their way to help and had a pride in their work that was the complete opposite that which I had experienced previously.

The same is true for the guys who work in CVWC's both in Tuggeranong and Belconnen. Informative and quality work man ship. I will never go to the main dealers again, unless of course I have a warranty claim.

Cheers