Hello,

Hopefully someone might be able to shed some light on an issue I'm having.

I have a 2012 Tiguan 155 TSI 7 Speed DSG ..
Got it second hand at 44,500km about 14 months ago

Its been running fine, no issues .. then about a month ago one morning it started to have issues.

Namely it has issues automatically shifting gears. If its in D, it wont shift out of first gear .. DSG works fine, but D doesn't.
when it first appeared it was like this for 2 days straight.

During this time, on a few occasions the car has lost power. for example if we were stopped at traffic lights, when I went to accelerate it was like it had run out of petrol, except the engine was still running.. pedal down, just no power at all.
This issue however was intermittent.

I called local VW and they didn't have an appointment until 5 weeks times. As it was just before Christmas, we just left it and didn't drive it..

After the holiday, I booked it in at another local VW tuning place (its school holidays, need to get back on road), but after not driving it for almost 2 weeks, the issue had miraculously disappeared and the mechanics said they could not replicate the issue, even after extensive testing.. and the onboard computer had no record of errors or faults. They did a DSG service for good measure and we picked it up.

2 weeks pass no issues, then it starts again.

I take it back immediately to place that did service, but of course en route the issue fixes itself again..
they check it, yet still no errors in the computer nor are they able to replicate again. I show them the video I made of it sticking in first etc.. , just to reassure its not user error..

Through a process of elimination they suggest it was a clutch issue and it would need to be replaced (i.e. $2600+), however, after having it a week they then call and say were unable to say for certain that is the issue and could not guarantee the work would solve the issue .. without a guarantee we were not keen on dropping $2600 on a new clutch if the weren't sure. Anyway, picked it up again yesterday.. its been fine since. but clearly there is an issue somewhere..

I have been searching online it doesn't seem to be a common thing, the weirdest part is that there is clearly an issue, yet the computer isn't logging any problems..




help me obi wan..