The wife and I bought 2 new VW's from our local dealer. A Polo GTI for her that must be obeyed and a 132 Tiguan for me. Following some reading on this forum, we requested that the radio codes be provided for both vehicles on delivery. This wasnt done.
The GTI was available first so picked it up, and the bride is thrilled. The fuel tank was only half full and we didnt notice this until after we left the dealership. Checked the air pressures in the tyres and they varied by up to 5 psi.
Picked up the Tiguan, wise to the fuel this time. Fuel tank was only just over half full. Pointed this out to the dealer 'must have been an oversight' and raced off to fix the problem. No codes for this bloody radio either and tyre pressures all over the place.
Dealer organised for us to attend the workshop last Saturday at 9am to get the radio codes. (you have to plug in the vehicles for a read from the main data base). Showed up at the appointed time, nobody knew anything about it. Sat around for an hour, said bugger this and left. Dealer rang up to apologise, 'the girl I booked it with wasnt there'. It wasnt in the bloody computer either I should have added.
Went down to the local independent specialist today, just to have a chat and plan a few things for the future for both vehicles. Michael of Canberra VW Centre Tuggeranong, could not have been more charming, interested and obviously passionate about his business and the vehicles he works on. We chatted about all matter of things relating to cars and I enjoyed it no end. I wasnt booked in, he didnt make any money, but he DID gain a new customer for future servicing.
Sometimes, it is jus the little things that count!!!
Cheers
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