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Thread: Sometimes, its just the little things that count.

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  1. #1
    Join Date
    Dec 2011
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    Sometimes, its just the little things that count.

    The wife and I bought 2 new VW's from our local dealer. A Polo GTI for her that must be obeyed and a 132 Tiguan for me. Following some reading on this forum, we requested that the radio codes be provided for both vehicles on delivery. This wasnt done.

    The GTI was available first so picked it up, and the bride is thrilled. The fuel tank was only half full and we didnt notice this until after we left the dealership. Checked the air pressures in the tyres and they varied by up to 5 psi.

    Picked up the Tiguan, wise to the fuel this time. Fuel tank was only just over half full. Pointed this out to the dealer 'must have been an oversight' and raced off to fix the problem. No codes for this bloody radio either and tyre pressures all over the place.

    Dealer organised for us to attend the workshop last Saturday at 9am to get the radio codes. (you have to plug in the vehicles for a read from the main data base). Showed up at the appointed time, nobody knew anything about it. Sat around for an hour, said bugger this and left. Dealer rang up to apologise, 'the girl I booked it with wasnt there'. It wasnt in the bloody computer either I should have added.

    Went down to the local independent specialist today, just to have a chat and plan a few things for the future for both vehicles. Michael of Canberra VW Centre Tuggeranong, could not have been more charming, interested and obviously passionate about his business and the vehicles he works on. We chatted about all matter of things relating to cars and I enjoyed it no end. I wasnt booked in, he didnt make any money, but he DID gain a new customer for future servicing.

    Sometimes, it is jus the little things that count!!!

    Cheers

  2. #2
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    I found the independents to be a lot more welcoming and interested in the customer and their cars.

    Hope you enjoy the Tiguan (get it flashed!!!!!!!!!!)

  3. #3
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    Quote Originally Posted by team_v View Post
    I found the independents to be a lot more welcoming and interested in the customer and their cars.

    Hope you enjoy the Tiguan (get it flashed!!!!!!!!!!)
    V,

    That was the reason for going to the independent in the first place to talk over getting the Tiguan flashed. My current thinking is that I will run it in first for about 3 to 5,000ks and then have it done.

    We finished up discussing all manner of things about VW's, which just confirms your point, that '....independents are a lot more welcoming.

    Cheers

  4. #4
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    + 1 for Michael from CVWC Tuggerenong. He serviced our Polo GTI, Octavia RS and will be going there for anything to do with the Tiguan whilst ever I am posted (Navy) to the Canberra region.
    Nick

    155TSI TIGUAN - REFLEX SILVER - LEATHER

  5. #5
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    Did Michael actually say that the new Tig's can be re-flashed and not bench tuned? Because word on the street is that it has too high of an encryption to bypass via OBD.....
    GOLF R Stage 2+
    MK3 OCTAVIA vRS WAGON

  6. #6
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    Quote Originally Posted by masev View Post
    Did Michael actually say that the new Tig's can be re-flashed and not bench tuned? Because word on the street is that it has too high of an encryption to bypass via OBD.....
    Masev

    My choice of words there. Michael did not go into the specific means of uprating the Tiggy to 189. Sorry about any confusion. Whatever and however it is done, I will have it done in around 3 to 5000k's.

    Cheers

  7. #7
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    My 2 cents on dealer set tyre pressures. Mine were all equal, but in the mid 40s. Well over the specified maximum pressure.
    MY20 Golf 7.5 R - Blue

  8. #8
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    Quote Originally Posted by epicmac View Post
    My 2 cents on dealer set tyre pressures. Mine were all equal, but in the mid 40s. Well over the specified maximum pressure.
    I thought the maximum tyre pressure was 50PSI?

  9. #9
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    Quote Originally Posted by team_v View Post
    I thought the maximum tyre pressure was 50PSI?
    V, you are a classic. I have been reading the whole thread on your Tiggy for the last couple of days. Currently up to Page 45 and enjoying every second. I have ordered the led internal globes, am contemplating removing all of the id badges and have also ordered the nanolex. God knows what else I will find in the remaining six pages.

    I will be getting the flash done, it is just a matter of when.

    Epicmac

    Who knows what the dealers do. I am just pleased I read the forum and new to check on the pressures

    Cheers Gentlemen

  10. #10
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    Quote Originally Posted by team_v View Post
    I thought the maximum tyre pressure was 50PSI?
    My 2 cents on dealer set tyre pressures. Mine were all equal, but in the mid 40s. Well over the specified maximum pressure recommended for a non fully laden vehicle with my particular sized tyres on it. Better?

    Actually, checking my notes, fronts were 46, rears were 48psi, and I noticed when I was adjusting the pressures the dealer/factory air was very sweet smelling.
    MY20 Golf 7.5 R - Blue

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