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Thread: Few nagging questions from noob

  1. #21
    Join Date
    Oct 2011
    Location
    MEL/SYD
    Posts
    19
    Thread Starter

    Got a call from the service department this morning.
    Same old yada-yada...

    'We did have campaign but your vehicle is not within those that needs the fix nor under any suspicion but please bring it in if the sounds doesn't go away or gets worse.'

    My Tiguan only done 500km on the odometer and rattling isn't always there.
    They say it will subside once it's driven bit more or when it gets worse they will do something.

    I am still not happy with this approach.
    Lets see if it gets worse while I am driving my NEW CAR with this niggling rattle.
    It should be fixed, pull stop. Not these half witted sugar and spice 'don't worry it will go away or else...'
    Worst service ethic, I've came across with servicing of cars.

    Followed nearly 100 pages of the above mentioned thread.

    http://www.vwwatercooled.org.au/foru...-47765-98.html

    Seems, there were lots of speculations, promises and wait but not many clear case of fixed case.
    I will drive around for now and see.

    VW should come clean with this issue and do something about it.
    I don't believe that consumer need to be subjected to this sort of gruelling regiment just to fix a piddly rattle but annoying at most.
    VW got it horribly wrong with this issue.

    Stomp my foot and throwing up some more green goo...
    Tiguan 125 TSI DSG (MY 2011 Reflex Silver)
    Comfort Package/Front Fog Lights/MDI/Leather SSeat/Alloy 18' NY/Tint/F & R Sensor/carpet mat
    Adopted by me on 07/10/2011

  2. #22
    Join Date
    Jun 2009
    Location
    Brisbane
    Posts
    8,708
    Users Country Flag
    I would contact Glen Waverly and see what htey can do for you then since your dealership don't seem to be playing ball.

  3. #23
    Join Date
    Apr 2007
    Location
    Adelaide hills, SA
    Posts
    9,708
    Users Country Flag
    Our Tig has also the rattle from the B-pillar, but I'm not concerned about it, there are much worst things in the world than bit of rattling plastic in the car.

    I always get the better result when complaining calmly without the emotions. After all it's not the dealer’s fault that there is something wrong in your car. I'm sure that they would help you, if they could, because they'd get paid for it.

  4. #24
    Join Date
    Oct 2011
    Location
    MEL/SYD
    Posts
    19
    Thread Starter
    Hahaha... I must have sounded so whiny and irrational on my past posts. (blushing big time)

    No, I never let go my cool dealing with people. ( I been in the service industry way too many years )

    So, sorry if I came across that way.

    Back to chirpy and happy myself, I will be driving this car as much as I can for the time being and try my best to enjoy.
    I will still keep my ears on the rattle and keep my eyes on the forum for further change but for now I just want to get a move on with this rattling.

    I have noticed past few days how different this car response in my driving habit compare to my other cars that I drive. So, there must be much to learn and get use to.

    Once again, thank you all.
    This forum is so full of helpful happy people that I really enjoy coming here.
    Tiguan 125 TSI DSG (MY 2011 Reflex Silver)
    Comfort Package/Front Fog Lights/MDI/Leather SSeat/Alloy 18' NY/Tint/F & R Sensor/carpet mat
    Adopted by me on 07/10/2011

  5. #25
    Join Date
    Jun 2009
    Location
    Brisbane
    Posts
    8,708
    Users Country Flag

    You could always remove your muffler so you don't hear any of the rattles

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