Few nagging questions from noob

[team_v]

I would definitely take it to another dealership to get it looked at then.
As far as I am aware there is no factory fix for MY11 EA888 engines.

[vundabar]

Would other dealership don't mind?

Would they not think, why bring it here when you didn't buy it from us?

Or where in Mel dealership does this without all this hushing business?

[team_v]

They shouldn't mind.

What would happen if you moved house, you would go to another dealership i believe?

They are going to get paid for the work so they aren't going to turn you away.
There is a bnumber of dealerships in the Mk6 section that hav ebeen named as certifying the problem and working on the solution.

[vundabar]

True. It shouldn't matter.
I am not even thinking rationally because I am really put off by the whole experience today.


Off to search which dealership.
Or anyone in Mel, let me know.

[team_v]

I will have a look for you tonight and see what i can come up with.

[vundabar]

Wow, you are wonderful.
Thank you.

[team_v]

You should try VW Glen Waverly in Melbourne, they seem to be the most helpful:

I just came from VW Glen Waverley to take a tech for a test drive. He heard the rattle. They have no clips in stock, apparently a 3 - 4 week wait from Germany.

So my GTI is booked in for the 22nd of September.

The tech I had was very interested as to how I knew about the fix, I informed him about the 70 page thread right here and told him there were many others exactly the same online. He was kind of surprised. He also wanted to know why I was asked to come down for a test drive when it's already a known issue? Seems interesting...

Apprently Berwick VW have also fixed the issue on a number of vehicles.



South Yarra have not been sorting out the problem for customers.

[vundabar]

Thank you, team_v.

I am close to Glen Waverley, far from Berwick.
I am with Bayside Moorabbin.

Something interesting just happened.
Got a call from service department related to something else but I ended up having few words expressing how I am still not in the clear about the whole rattling issue.
This person will look into the TSB 21-11-03/rattling issue and will get back to me tomorrow.
So, I will wait and see.
All fails with my dealership then will make a call to Glen Waverley.
One clear answer/solution as to why or how then I will be happy.

To wonder!!!

[team_v]

Well that is a nice change.

Apparently Glen Waverly are very good, they know about the issue so much that you only need to call for them to book you in for the fix, rather than taking it in to the dealership for a "listen"


This is the fix number you need: VGA TPI: 2021062/7

[MGV]

Interesting thread to me as i am also experiencing B-pillar rattle & wastegate rattle... I bought my car from Berwick & they told me they had never heard of another issue with a B-pillar rattle, although they were good to deal with when purchasing.
Am going to go with Camberwell, as they are close to work, & have been good to talk to re: parts & accessories.
Good luck, vundabar!