Originally Posted by
theholmesmob
The explanation I got was that if you wanted heat then AC should be off otherwise the unit will still pump cold air because the AC is on. That seems a stretch.
Completly wrong! When the AC is on the HVAC (heating, ventilation and air conditioning) unit should mix the cold and hot air to get the right temperature. While in AUTO, cold air is blown through the front nozzles and warm air to the feet, but not at the same time as mentioned here before.
The system is not perfect and sometimes it will blow a bit of cold air when it's sunny but cold outside. But it shouldn't be too cold.
If pure cold air is coming from the nozzles in your case I would ask them to replace the "Sunload Sensor". As the name says, this sensor reads the amount of sunload and gives the input to the HVAC unit.
I hope it helps you in some way.
Cheers
I hope
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