Delivery Delays

[Maximus]

If the RNS/detailing is holding up the car you could ask them to just give you the car and get the rns510 installed later etc.

They are probably just delaying as they have a lot of Golf R's due in and want to get them out as they are pricier and the people have been waiting for 4-5 months.


Did you speak to the dealer principle?

Any idea how I can get in touch with the dealer principal for Inchcape / Chatswood Classic Cars?

[team_v]

I don't know sorry, maybe try calling and asking for the contact details.
Otherwise see if they have a website (Most dealerships have that now)

This is the best person to talk to if you have any issues.
Make sure you state that you were advised of the November delivery dat eand that you are now being put in a situation where you have to sacrifice something to get the car they promised you.

[LCMK1]

join the club! should have my car now as well and I have just been told it wont be here till January now!!

not a happy camper!

[Maximus]

join the club! should have my car now as well and I have just been told it wont be here till January now!!

not a happy camper!

What happened in your case?

[Maximus]

Quick update:

Got a call from the dealership after I've submitted my complaint to the dealer principal's website. That was quick! A refund of my deposit was offered as a solution, but hopefully it won't go down to this. Hope to get an amicable solution soon.

[aussietig]

Quick update:

Got a call from the dealership after I've submitted my complaint to the dealer principal's website. That was quick! A refund of my deposit was offered as a solution, but hopefully it won't go down to this. Hope to get an amicable solution soon.

They're just being a smart@$$ now!

They're definitely riding on the fact that you won't pull out of the deal, after waiting this long already for it.

I think they've got you there ... and most other people in the same boat! So you have to cop it on the chin!


However, I would be at least pushing them for a courtesy car based on the fact that you've relied on their advice of delivery time and as a consequence, no longer have a car to drive.

[Maximus]

They're just being a smart@$$ now!

They're definitely riding on the fact that you won't pull out of the deal, after waiting this long already for it.

I think they've got you there ... and most other people in the same boat! So you have to cop it on the chin!


However, I would be at least pushing them for a courtesy car based on the fact that you've relied on their advice of delivery time and as a consequence, no longer have a car to drive.

I'm actually very very tempted to get my refund. My wife was more keen on a Mercedes B200 that's available immediately, and the deal offered by Morrison for a well-specced model costs less than the Tig I booked, with 3 years of free servicing thrown in as a bonus. And with a new Merc parked at home, I can always wait a little for the facelifted Tig to arrive on our shores.

But Chatswood Classic Cars agreed to lend me a courtesy car for a few days. Not a Tig, but a Golf TDI ain't too shabby. That solves the problem of being car-less for the next few days. But the handover delay also ruins my other plans, and that's not resolved yet.

[Maximus]

I don't know sorry, maybe try calling and asking for the contact details.
Otherwise see if they have a website (Most dealerships have that now)

This is the best person to talk to if you have any issues.
Make sure you state that you were advised of the November delivery dat eand that you are now being put in a situation where you have to sacrifice something to get the car they promised you.

Team_v,

Thank you for the valuable advice.

I couldn't find the dealer principal's contact number, but I did lodge my complaint on their website. We'll see if they'll revert with a phone call, but I'm not holding my breathe.