Delivery Delays

[aussietig]

Quick update:

Got a call from the dealership after I've submitted my complaint to the dealer principal's website. That was quick! A refund of my deposit was offered as a solution, but hopefully it won't go down to this. Hope to get an amicable solution soon.

They're just being a smart@$$ now!

They're definitely riding on the fact that you won't pull out of the deal, after waiting this long already for it.

I think they've got you there ... and most other people in the same boat! So you have to cop it on the chin!


However, I would be at least pushing them for a courtesy car based on the fact that you've relied on their advice of delivery time and as a consequence, no longer have a car to drive.

[Maximus]

They're just being a smart@$$ now!

They're definitely riding on the fact that you won't pull out of the deal, after waiting this long already for it.

I think they've got you there ... and most other people in the same boat! So you have to cop it on the chin!


However, I would be at least pushing them for a courtesy car based on the fact that you've relied on their advice of delivery time and as a consequence, no longer have a car to drive.

I'm actually very very tempted to get my refund. My wife was more keen on a Mercedes B200 that's available immediately, and the deal offered by Morrison for a well-specced model costs less than the Tig I booked, with 3 years of free servicing thrown in as a bonus. And with a new Merc parked at home, I can always wait a little for the facelifted Tig to arrive on our shores.

But Chatswood Classic Cars agreed to lend me a courtesy car for a few days. Not a Tig, but a Golf TDI ain't too shabby. That solves the problem of being car-less for the next few days. But the handover delay also ruins my other plans, and that's not resolved yet.

[Sanman]

The B200 (now in run-out) offers very good value for a similar package at the same price as a Tiguan. Self Park, fog lights, AMG Wheels all included. Continuously variable transmission. Better Resale. Cheaper service.