Hi. I'm interested to hear on others experience with leaks due to the sunroof drains. Here's my story, sorry for the length ....

My Tiguan experienced a leak last February (~30 months old) which presented itself as a stain on the passenger side ceiling and water on the front floor mats. The Service Centre investigated & discovered that the drainage tubes (front) had collapsed on themselves & stuck shut. These tubes (front only I learned today) & the ceiling was replaced under warranty. The carpet was left in & dried itself over the weeks, with the smell fading as it dried.

To "protect" myself from future issues I decided that it would be a good idea to purchase the Allianz 3 year extended warranty when the initial 3 year warranty ended.

Last week the inside of the windows were covered in condensation. Then I discovered water on the back passenger side floor mat & wetness inside the driver side compartment in the boot. So the Tiguan went into the Service Centre Monday morning. By Tuesday morning they could confirm that I had a leak, because they had poured more water over my car & it ended up inside. I was asked to authorise up to 3 hours of diagnostic time for them to pull apart the car & find the leak. I was advised that depending on what they found to be the source this cost may not be covered by the insurance.
This afternoon I get the call advising that the main leak has resulted from the back drain tubes being warped or expanded & not sitting properly in the rails. I've been advised that the replacement of the tubes should be covered by the insurance .... but the water damage to the carpet, carpet underlay, ceiling is not!

This I do not understand. Damage that has occurred as a result of a failing that I could not have prevented ends up being my problem to fix.

Does anyone have any sunroof experiences to share?

Thanks for reading