Customer Service in Brisbane...?? where?

[omb]

My old man takes his 2005 XC90 to those pirates at Austral.
Is there anyone on the Northside who does Volvo servicing?

[clubby_you]

FFS do you guys think dealers try and sabotage your cars ?
Do you honestly think we want to deal with you ringing us up a few days after your
service saying your engine light is on or a bulb has blown.?
how do we set up a car to fail in a 100km or so ..?
and secondly what you think we need the extra work try getting your car booked in anywhere in brisbane
with less then a minimum weeks waiting period
and "vwman" your car is due for a timing belt and more then likely a water pump at 105k rtfm!
and yes your 105k old vw ****ter probly would brake some random vacuum pipe or inlet pipe while it is being service
because vw are not designed for aus conditions and there for alot of the engine components become very fragile
Rant over.
and no i dont work at austral but i do work a vw dealership

[bushnut]

well said clubby timing belt is part of service schedule at 105ks for an extra $100 chuck a water pump in there preventative measures .no point having to shell out upto 4 hours labour to pull your timing belt off to put a water pump on a year down the road. bulbs blow you dont know when there going to blow you often change a bulb at home in 1 room then a couple of weeks later 1 goes in another room. dealers are busy enough they dont need to make up work. at the end of the day its your vehicle if your not keeping the vehicle you dont have to do the cambelt you could stretch the cambelt out for another couple of years but like your headlight bulb you never know when its going to snap. just because the dealer advises you it needs doing its up to you if you want it doing or not.the airbag light wasnt on till youve tampered with the drivers door wiring making the light come on you might as well blame that on australs.