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Thread: Crashed tiggy and no parts in Australia

  1. #11
    Join Date
    Jun 2007
    Location
    Sydney
    Posts
    540

    Very poor effort, it can't be that difficult. Although I took my Passat back 4 times to a VW dealer because they got the wrong parts in 3 times in a row! I am still waiting for my VW umbrella which was supposed to come with the Passat but I do get the VW magazine, in fact for a while I got 2 of them each month.

  2. #12
    Join Date
    Jun 2007
    Location
    Sydney
    Posts
    1,194
    Quote Originally Posted by PassatB6 View Post
    Very poor effort, it can't be that difficult. Although I took my Passat back 4 times to a VW dealer because they got the wrong parts in 3 times in a row! I am still waiting for my VW umbrella which was supposed to come with the Passat but I do get the VW magazine, in fact for a while I got 2 of them each month.
    You must be getting mine!

    I'm on my second new VW in succesion which is now approaching 12 months old and have only received the magazine once, that was the edition that featured the MKVI, apart from that, I've never seen one!

    Come to think of it, I still don't have my roadside assist card, nor have I received a post purchase survey.

    I think VWA are very slack in this regard, arrogant attitude towards customers pre and post purchase and lack of spare parts is an extension of this.
    06 Jetta 2.0TFSI Killed by a Lexus!
    09 Eos 2.0TSI DSG Loved this car but has now gone to a new home!!
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  3. #13
    Join Date
    Jun 2009
    Location
    Murchison,Victoria
    Posts
    64
    Users Country Flag Thread Starter

    Up date

    Gday folks.
    tiggy has returned in resplendent full respray ( due to the seamless body).

    The delay in parts wasnt obscure components but mainly electrical connectors that the tiggy and im sure other VWs have an abundance off.

    Panel shop indicated are regularly having trouble with VW parts, and especiallly being sent parts that arent up to their standard, , they showed me a "Brand New" undersill for a passat which had numerous deep scratches and marks in it, this is not unusual.

    So the tiggy was off the road for 8 weeks.

    Was interesting lookng at the parts that had to be replaced, the whole radiator and support assembly. as the mounts for the headlight punched out of the support , taking the radiator brackets with it and the whole support frame.

    Im sure all this is required for crumble zones etc. But a large amount of components were destroyed in a moderate impact which from the outside didnt appears as much till the bonnet was opened.

    Nice to be in the tiggy again

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