Originally Posted by
PassatB6
Very poor effort, it can't be that difficult. Although I took my Passat back 4 times to a VW dealer because they got the wrong parts in 3 times in a row! I am still waiting for my VW umbrella which was supposed to come with the Passat but I do get the VW magazine, in fact for a while I got 2 of them each month.
You must be getting mine!
I'm on my second new VW in succesion which is now approaching 12 months old and have only received the magazine once, that was the edition that featured the MKVI, apart from that, I've never seen one!
Come to think of it, I still don't have my roadside assist card, nor have I received a post purchase survey.
I think VWA are very slack in this regard, arrogant attitude towards customers pre and post purchase and lack of spare parts is an extension of this.
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