CAM chain tensioners failing..... TSI engines.

[Lucas_R]

Lucas_R - you could go to VW and mention that it is a common problem. My car is second hand 6 months out of warranty and they replaced all the tensioners in my car under good will warranty. Didn't cost me a thing.

Hmm ok. Definitely worth a try. Thanks kroogz.

Would MUCH rather not have to spend $500 on parts and a day of my time doing this.

[kroogz]

Worth a shot. I asked if I would be charged a diagnosis fee, which I was willing to pay ($160) but the manager said if I can hear the sound it is most likely that they will place it under warranty, which is what happened.

Either way $160 seemed like a good idea as it means I had it checked by VW so when it did fail, I had some sort of leg to stand on.

[Lucas_R]

Worth a shot. I asked if I would be charged a diagnosis fee, which I was willing to pay ($160) but the manager said if I can hear the sound it is most likely that they will place it under warranty, which is what happened.

Either way $160 seemed like a good idea as it means I had it checked by VW so when it did fail, I had some sort of leg to stand on.

Thanks again for the info. Was the process of getting it fixed under warranty quick or dragged out (especially as it was good will).

My brother works at a Skoda/Audi dealer (combined dealership) so i have asked him if they have done many of these under good will. That will give me some ammo to go to VW with.

The part is faulty (and VW have issued a revised part) so it should be a warranty job regardless.

[kroogz]

Didn't take long at all. I rang VW Australia Customer Care and they said to book it with my local dealer, and if I was not happy to get back to them. Kedron is my chosen local dealer.

Took it in on a Friday for diagnosis, got a call later that afternoon to say yes the rattle is there and has an associated TPI so will be covered under good will warranty. Booked it in for the next available spot, job took 2 days, which included waiting on additional tensioner they decided to replace while the engine was open. This was the upper tensioner.

[Lucas_R]

Thanks again - will contact VW next week and try to get in there for a diagnosis. Fingers crossed they offer to fix under good will.

[Snail Style]

If car is pre-2009 there is a good chance it won't be covered.

[Lucas_R]

If car is pre-2009 there is a good chance it won't be covered.

Its an early 2010

[MGV]

How did you go with the tensioner, Lucas? Reluctant to take it in to our local dealership?

[MGV]

Does anyone reckon i should revisit all the engine mounting bolts associated with my engine replacement to re-check the torquing of the bolts? Was going to ask my independent mechanic to have a look during the next service.

[Tyler]

Should I be worried about my GTI suffering this problem? 2012.5 Model. I have had a look online and most of the US Guys are saying its 2009-2013 but on here I see anything after 2010 should be fine. Just wondering if I can sleep at night or ....