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Thread: $380 for 15000km/1st year servicing a 2011 Tiguan 125TSI, a rip-off?

  1. #1
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    $380 for 15000km/1st year servicing a 2011 Tiguan 125TSI, a rip-off?

    I thought the first service for tiguan would be around $200 as indicated by some posts I read.
    Is it a big rip off the service centre asked $380?
    Appreciate any advice.
    Thanks.

  2. #2
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    $380 sounds about right - I recently serviced my R for the first time and paid $325 (dealer). As I am getting a new Tig next year, I thought I would ask how much the first service is and was quoted the same price. It's definitely worth calling around though - Contact the guys at CVWC in Belconnen and see how much they charge as a comparison to the dealers - Better going with these guys than a bunch of apprentices screwing things up at the dealerships....
    GOLF R Stage 2+
    MK3 OCTAVIA vRS WAGON

  3. #3
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    I paid $270 for my 15000km/1 year service at a VW Independant.

  4. #4
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    Thanks for that. Will check CVWC Belconnen later.
    If I do service there, would factory warranty get effected?

  5. #5
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    No, definitely won't void your warranty.
    GOLF R Stage 2+
    MK3 OCTAVIA vRS WAGON

  6. #6
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    Quote Originally Posted by kzhao19 View Post
    Thanks for that. Will check CVWC Belconnen later.
    If I do service there, would factory warranty get effected?
    My brother gets his mk6 GTI serviced with them guys. He is happy with their work.
    MY20 Golf GTI TCR
    MY20.5 LR Defender P400 HSE

  7. #7
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    Thanks all for your advice guys.
    Really appreciate that.
    Will give a call to CVWC tomorrow.

  8. #8
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    Quote Originally Posted by kzhao19 View Post
    I thought the first service for tiguan would be around $200 as indicated by some posts I read.
    Is it a big rip off the service centre asked $380?
    Appreciate any advice.
    Thanks.
    No way will you get a 15k at a dealership for $200. I doubt an independant would do $200 either.

    Independant will be $250-$300; Dealer should be $300-$350 but the price seems to be creeping a bit. You get Canberra Tax as well don't you? (ie: Everyone is an overpaid public servant with bags of money to throw around)
    carandimage The place where Off-Topic is On-Topic
    I used to think I was anal-retentive until I started getting involved in car forums

  9. #9
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    Quote Originally Posted by masev View Post
    $380 sounds about right - I recently serviced my R for the first time and paid $325 (dealer). As I am getting a new Tig next year, I thought I would ask how much the first service is and was quoted the same price. It's definitely worth calling around though - Contact the guys at CVWC in Belconnen and see how much they charge as a comparison to the dealers - Better going with these guys than a bunch of apprentices screwing things up at the dealerships....
    that's spot on for a 15k service...had my 147 serviced at the dealership on the north side for the first and last time in August this year - had a few warranty issues as well which took a phone call to VW head office to get it sorted and mind you here we are in December and it's still not fully sorted - follow my adventures here:

    http://www.vwwatercooled.org.au/foru...ice-64411.html

    Bottom line they do not care and treat you like an idiot + the QoS (Quality of Service) is appalling so do yourself a favour and go to somebody who knows what they are doing...as I haven't been to CVWC I cannot comment but I hear good reports so I will be banging on their door for my next service. If you think you should go to a dealer due to warranty issues might pay to have a think about this as I went to the dealer for a service and a few warranty issues (after purchasing the 147 from them) and it's still not resolved. My major concern now is if something major failed like the DSG for example what would I do, if these guys can't fix simple things on my tiggy how would they fix a DSG? - I don't have much faith

  10. #10
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    I never heard any of the dealership would do a service under/around $200, except those Toyota or Mitubitsu capped price servicing.
    My wife's Micra cost $220-240.
    Mk1 TT costed me $400+
    MK5 GTI costed me $390
    Got quoted with indenpent Tiguan $290, Dealership asked for $380

    Especially, Euro cars... $200 doesnt really do much nowadays. Thanks for the labour rate
    MK1 Golf convertible

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