
Originally Posted by
JPH
Just got the following response from Volkwagen Australia regarding the crappy map and SDHC problems with my RNS510 purchased in January. The good news is the new map is almost here - the bad new is I have to buy it.
Thank you for your recent correspondence.
Firstly please accept our sincere apologies for the unexpected delay in
responding to your email.
Over the life of any product, some changes and modifications may be
made. Unfortunately it would seem that in this instance you have
received an earlier version of the RNS510 unit which does not support
the media as mentioned in the owners manual.
Unfortunately the only way to resolve this issue would be to replace the
RNS510 unit.
In regards to the sat/nav software, there is a new version of this
software which should hopefully be available this week. Please confirm
availability with the parts department of your prefered Volkswagen
retailer. They will also be able to confirm if the DVD should be
supplied when you purchase this update.
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