Hi all!!

I know that there a a million and one posts on this issue but none of them seem to be giving us the answer for our specific problem / car. My daughters car - 2000 VW Beetle - had the battery replaced three weeks ago and we have been trying all of this time to reset the radio. In the first instance, "safe" was dispayed on the radio screen and my young daughter had no clue what this meant and punched most of the buttons trying to get it to work. Three weeks later, and after scanning and trying EVERY suggestion in the posts we still have no radio. The radio displays "Code 1"at the moment... if we try to enter our correct four digit code by using each of the buttons i.e. if the first number is "1", we hit the 1 button once, if the second is "0" we hit the 2 button trying to get the zero to appear, and the screen then goes to "Code 2". Then at the beginning of trying to enter the third number the screen goes to "--- --- ---". We leave the radio turned on, with the key in the ignition but car not turned onto accessories or motor running for at least an hour.... come back and it is back to "Code 1".
Desperately trying for three weeks now to reset our daughters radio on her 2000 VW Beetle after a new battery was installed. The screen does not display "Safe"... it displays "Code 1" and then "Code 2" (after doing it wrong again) then it goes back to "--- --- ---". We leave it for at least an hour with the radio on, key in the ignition (but not switched to accessories or motor running) and we come back to see "Code 1". We would so greatly appreciate someone giving us step by step instructions on how to get it back to "Safe" so that we can input our code.

Posts we have looked at say to press simultaneously the 'scan' and 'rds' buttons..... we do not have a 'rds' button... is 'rdm' button the same thing??
Can someone PLEASE tells us step by step EXACTLY what we have to do to get the screen back to the point of "Safe" and then go to "1000".

Hoping someone can help as this is driving us carazy!!!!