RNS510 Map disc ?

[sa-r32]

When I took delivery of my CC I asked the dealer about a disc with the Maps for the navigation etc. She said it's no longer provided with the car and will be posted direct to the owner from VW.

It's been a couple of months since I took delivery and I still haven't seen this disc. What happens if the unit has a Hard Drive crash, how do I reload the Maps.

• Should I continue waiting for a disc, or was the dealer being a dealer ?

Thanks
Paul

[team_v]

When I took delivery of my CC I asked the dealer about a disc with the Maps for the navigation etc. She said it's no longer provided with the car and will be posted direct to the owner from VW.

It's been a couple of months since I took delivery and I still haven't seen this disc. What happens if the unit has a Hard Drive crash, how do I reload the Maps.

• Should I continue waiting for a disc, or was the dealer being a dealer ?

Thanks
Paul

Dealer was being a dealer and told false truths.
Disc should have been provided with the owners manual from what i have heard.

[kamold]

I didn't get a map disk with my Octavia. I asked the dealer and he said they don't supply it.
I sent 2 emails to Skoda Australia and have not received a reply to either.
Its like when computer manufacters stopped shipping Windows CDs with PCs, just a recovery disk or partition.
I personally think it should be illegal to not supply the media but I guess it isnt as everyone does it these days. Saves them $2 by not shipping the physical media...

[ralp2dam]

I have heard, from reading on this forum that alot of discs went missing that's why they started posting them.

However, let's put this in perspective. You signed a contract and part of this obviously included a navigation unit. In my humble opinion this disc should be provided at time of delivery. My disc was.

I would be going and speaking with the dealer ASAP.

[Klink1313]

My dealer told me that they are not supplied anymore and if there is ever a need to reinstall all I need to do is bring the car in and the maps will be loaded. Sounded ok to me.

[ralp2dam]

My dealer told me that they are not supplied anymore and if there is ever a need to reinstall all I need to do is bring the car in and the maps will be loaded. Sounded ok to me.

Sounds like something fishy to me. You paid for it.

[Chilli Freak]

When I took delivery of Tiguan with dealer fitted RNS510 (Aug 2011) the disc for RNS510 provided complete with case along with the user manuals etc without even asking.

[buzuki]

Our dealership ALWAYS supplies the disc.

I thought it was standard practice. Otherwise someone is making alot of money on the side selling them . . .

[FJ Steve]

to get the disc, the dealership must quote the VIN of the car and the RNS serial number in order for a disc to be ordered and assigned to the unit/car.

It's no big deal for the dealership (Spare Parts) to do....but that's the system. Anyone who says "We don't supply the disc" is telling porky pies.

[mr gee]

mine was in the glovebox when I picked up my car