RNS510 installed, 2 problems....

[Jaap74]

Got my RNS510 installed yesterday but have a couple of problems :

1) Bubbles on the screen, see this picture



Luckily the top 2 bubbles have dissapeared overnite but I still have the one in the bottom corner. I've tried to push it out with a credit card but it still remains. You can 't see it when the map is on but still I would rather it not be there. Anyone got any idea how I can get rid of it ?

2) Bluetooth not working correctly. My Bluetooth (VGA098900) worked perfectly with my previous setup but now I cannot hear the callers voice, they can however hear me. Should really have tested this before I left the installer so will unfortunately have to go back and get him to fix it.

Anyway apart from these issues it's a great unit, well worth the outlay !

[sVWatt]

when you used the credit card - were you able to 'move' the bubbles or did they appear deeper under the surface ?

If you can move them - it's like a protective film for the screen has been left on...

...is it worth trying to prick it with a pin right in the lower left corner ? - dont do it if your not sure !! - just a thought (committed to text)

[Jaap74]

Yes the bubble moves but I don't think it's the protective coating because the installer peeled that off prior to installation.

As the two smaller bubbles dissapeared I'm hoping that the last one will too given a few days. Fingers crossed anyway !

[aussietig]

Yes the bubble moves but I don't think it's the protective coating because the installer peeled that off prior to installation.

As the two smaller bubbles dissapeared I'm hoping that the last one will too given a few days. Fingers crossed anyway !

Quite frankly, looks a bit dodge!

Never heard of bubbles on an actual backlit screen before.

FWIW, I'd be returning it for a refund or exchange.

[Russ59]

Quite frankly, looks a bit dodge!
Never heard of bubbles on an actual backlit screen before.

FWIW, I'd be returning it for a refund or exchange.

I agree with aussietig if it doesn't have a plastic protective cover on the screen then it has a problem with the LCD display, if possible return it as faulty. I'm a little surprised that the installer didn't notice this and if such he should have advised you it had a problem rather than continuing with the install As far as the bluetooth issue I would suggest that the voice volume needs adjustment from within the unit settings.

[Jaap74]

I wonder what my chances are of the Lithuanian seller sending me another unit then paying the freight of the damaged one back ?? I shall ask and report back.

As for the Bluetooth there are no settings within the RNS 510 for it as it's not the Premium Bluetooth.

[Russ59]

I wonder what my chances are of the Lithuanian seller sending me another unit then paying the freight of the damaged one back ?? I shall ask and report back.

As for the Bluetooth there are no settings within the RNS 510 for it as it's not the Premium Bluetooth.

There is a setting for telephone volume, you'll find it under SETUP / VOLUME SETTINGS / TELEPHONE VOLUME. I don't know if this will help you or not but it might be worth a try

[Jaap74]

There is a setting for telephone volume, you'll find it under SETUP / VOLUME SETTINGS / TELEPHONE VOLUME. I don't know if this will help you or not but it might be worth a try

I don't have that option under SETUP :




Perhaps as my Bluetooth is different to yours ?

[Russ59]

I don't have that option under SETUP :




Perhaps as my Bluetooth is different to yours ?

I don't have bluetooth with mine, I have been looking through options for you in the RNS510 manual (PDF format) maybe the sound problem is associated with the unit, perhaps another fault besides the LCD display issue ?

[Jaap74]

I don't have bluetooth with mine, I have been looking through options for you in the RNS510 manual (PDF format) maybe the sound problem is associated with the unit, perhaps another fault besides the LCD display issue ?

I guess I will find out when I go back to the installer and he double checks the installation, what a pain