RNS510 Firmware Upgrade to Version 3810 Anyone?

[keg75]

I just picked up a brand new golf R yesterday and I went to add in an address clicked on POI and it said please wait. You can't do any new destinations etc... escape or otherwise. I found that after the car has been turned off for a little while they RNS510 resets and will allow you to put in an address.

The disk the guy used yesterday was the V7. for aus and NZ. aparently there is a v7.1 but they didn't have te disk yet.

So not sure what FW etc I have but you would expect it to be the latest.

[vk]

I just picked up a brand new golf R yesterday and I went to add in an address clicked on POI and it said please wait. You can't do any new destinations etc... escape or otherwise. I found that after the car has been turned off for a little while they RNS510 resets and will allow you to put in an address.

The disk the guy used yesterday was the V7. for aus and NZ. aparently there is a v7.1 but they didn't have te disk yet.

So not sure what FW etc I have but you would expect it to be the latest.

Aus maps are v4, latest is 4.1 but i dont think they fix this problem either :S

[hippyhippy]

Anyone know where I can get the latest maps? I've had 2 addresses that wasn't in the system. I don't really care about poi's

[tonymy01]

I just picked up a brand new golf R yesterday and I went to add in an address clicked on POI and it said please wait. You can't do any new destinations etc... escape or otherwise. I found that after the car has been turned off for a little while they RNS510 resets and will allow you to put in an address.

I have exactly the same problem with my new R I took deliver of 3 days ago. The young guy who went thru the car features with me on delivery said there was a new version out very soon, one of their staff members had got his hands on it but hadn't burnt it to a CD I could use apparently.

[kamold]

It sounds like VW may be still giving v4 maps out with new cars possibly?

This behaviour happens when you have 3xxx series firmware and unsupported mapping data. There may be another reason but this would be the most obvious.

To be sure would need to know the firmware and map revisions. if you hold down the setup button for 15 seconds or so, see if a 'version information' selection comes up under the AF/FM buttons. If so report the map and firmware versions and we can probably point you in the right direction.

[tonymy01]

It is 3970 sw version, H55 hw, 7005 Sensis map version HDD.

[kamold]

7005 is waaaaay out of date.
7492 is version 4.1 which you need.

[tonymy01]

7005 is waaaaay out of date.
7492 is version 4.1 which you need.

Bingo, no more "Please wait..." junk, and custom POIs working! Thanks for that, took a while to find a working link to 7492, eventually found one and car maps now upgraded. Volkswagen should really be shot for delivering the car like this, esp given apparently you have to pay them big bickies for the MAPs DVD! My car was built August 11, arrived in Brissy late October 2011, so there are no excuses for the ancient (pre 2011?) release it was running.

[jamerson]

i think its firmware issue,
i am on Western Europe map and have the same issue,