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Thread: Rns maps

  1. #1

    Rns maps

    I took delivery of my Tig on Friday and am wondering if i should have received a CD for the maps of the RNS 510?

    Also does anyone know how to check what firmware is currently installed on the unit?

  2. #2
    Join Date
    Jul 2009
    Location
    Adelaide
    Posts
    238
    Users Country Flag
    My dealer refused to hand over the maps DVD. I had to get VW Australia to kindly force the dealer to send me one in the mail. You can only find out the firmware version and maps version with VAGCOM or if you have access to the "hidden" setup menu. Keep holding the setup button until the third menu appears. About 15 -20 seconds.

  3. #3
    Join Date
    Apr 2009
    Location
    Canberra AUST
    Posts
    230
    I received a CD with mine...

    this topic was covered in another thread a few months ago from memory...
    and it sounds like there are a couple of locations trying not to give one out - but the consensus was that it should be provided.

    I think they may have accidentally left it in my Cd drive - as the cover was left on the passenger seat - with the disc still in.
    2009 147TSI Tiguan, Deep Black Pearl Effect, Black Leather, Sunroof, RNS510, Bluetooth, and MDI.
    Delivered 22 May 2009

  4. #4
    Join Date
    Dec 2008
    Location
    Sydney/Canberra
    Posts
    5,523
    Users Country Flag
    I know that we include the Nav disc with the delivery of the car. We've also got a disc on stand-by, in case the allocated one for the car doesn't turn up before the car gets handed over to the customer.
    '07 Transporter 1.9 TDI
    '01 Beetle 2.0

  5. #5
    i contacted the dealer and was told that he will order a DVD for me with the RNS maps.

    I have to admit that so far the VW Liverpool dealer has been great to deal with.

    Tig was delivered with Pirelli tyres (i dont know if the dealer has anything to do with that) and a full tank of diesel without any need for negotiation or to have it in the contract.

    They also offered me a free extended warranty from 3 yrs / 100 to 6 yrs 175 which was nice. All in all a great buying experiance.

  6. #6
    Join Date
    Jun 2009
    Location
    Brisbane
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    8,708
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    Quote Originally Posted by avalasia View Post
    i contacted the dealer and was told that he will order a DVD for me with the RNS maps.

    I have to admit that so far the VW Liverpool dealer has been great to deal with.

    Tig was delivered with Pirelli tyres (i dont know if the dealer has anything to do with that) and a full tank of diesel without any need for negotiation or to have it in the contract.

    They also offered me a free extended warranty from 3 yrs / 100 to 6 yrs 175 which was nice. All in all a great buying experiance.
    With the Gov tax benefit's closing in December, new auto sales will begin to drop quite drastically.
    Dealers will now have to do more to get people to buy car's and keep their margin's up.

    Still good on them for giving you all the extra's.

  7. #7
    Join Date
    Apr 2007
    Location
    Melbourne, Australia
    Posts
    426
    Quote Originally Posted by mickofoz View Post
    My dealer refused to hand over the maps DVD.
    No DVD, and I won't accept delivery. Fairly simple, as basically he's trying to steal from you.
    MY08 R32, DSG, Sunroof, RNS510
    MY11 Audi Q5 3.0 TDI

  8. #8
    Join Date
    Jul 2009
    Location
    Adelaide
    Posts
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    Users Country Flag
    Just rang the parts department at Solitair in Adelaide and asked for a price for the maps DVD. I was quoted approx. $1200. ARE YOU SERIOUS!!!!!! Right now they have no dates on a new version 3 (vers.16) but when it comes out later this year, it will probably cost the same. This will be my first and last RNS510.

  9. #9
    Join Date
    Jun 2009
    Location
    Brisbane
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    Users Country Flag
    Quote Originally Posted by mickofoz View Post
    Just rang the parts department at Solitair in Adelaide and asked for a price for the maps DVD. I was quoted approx. $1200. ARE YOU SERIOUS!!!!!! Right now they have no dates on a new version 3 (vers.16) but when it comes out later this year, it will probably cost the same. This will be my first and last RNS510.
    You will find that price to be the normal cost from most places.
    That and the fact that you aren't allowed to make copies of the dvd.

    That is why i am going with the Zenec unit.
    It costs less, has a variety of different functions, a usb port for external hardrive connection and maps can be updated if you know where to look on the internet.

  10. #10
    Join Date
    Apr 2009
    Location
    Sydney
    Posts
    213

    Quote Originally Posted by avalasia
    They also offered me a free extended warranty from 3 yrs / 100 to 6 yrs 175 which was nice.
    You'll find that this is not uncommon. If you read the fine print, you'll probably see that the extra 3 years is a dealer warranty, not a factory warranty, and is subject to you servicing your vehicle with them for the whole 6 years. There will also be a few exclusions on the dealer warranty.

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