RNS 510 Maps and Firmware upgrade

[AdamD]

Adam, just one more question - What is on the CD/DVD? I am guessing it is the firmware including the maps.

Good question, I haven't actually looked at the content of the disc, as the data was preloaded by the dealer before delivery.

AFAIK (and Maverick or another RNS expert would be best to answer this one), the disc only contains map data, derived from the Sensis release. Firmware is obtained elsewhere and installed by alternate means.

[ctan]

I called the dealer today and he said he would prepare a disc for me. I gather it is a cases of you don't ask, you don't get.

[dArK5HaD0w]

when u order a factory fit sat nav, the dvd for ur car is not sent out by vw until the car has been received by the dealer.
its a security thing.
apparently a number of dvds, during transit, went "walkabouts" from new cars, when left in the glovebox or boot.

so now, the dvd is sent separately, after they (factory) gets acknowledgment from the dealer that they have received the vehicle.
usually arrives a week or two after the dealer has possesion of ur vehicle.

that's why 8 out 10 times u'll drive out without a dvd.
the dealer should tell u that he'll b in touch with u once he/she receives the dvd, for ur collection.

[ctan]

Hi MrVW,

How did your upgrade go with the Whereis maps? I am sure I am not the only one who is interested to know.

[CSR]

I'm also very interested in knowing...I can't even find anywhere online for someone SELLING the disc...what's the go!?

[MrVW]

Sorry for the late response, it has been a very busy few months my neck of the woods. I didn't have any success with my endeavour.

- The firmware update didn't run (I think because I used the wrong software to burn the firmware to disc - thanks Macbook pro!).

- The maps update didn't run - period.

Both firmware and map files I obtained as torrents.... I don't think I can legally post the links (??)

In the end, I cracked the ****s and took the car to my VW service centre, complaining about infrequent freezing of the RNS510. They loaded version 3 maps, but not the latest firmware.

This entire thing has tainted my VW experience to such an extent, that I bought a new Audi A6 - which I picked up yesterday. Sorry I can't help you guys, best of luck!

[Corey_R]

lol.... but Audi are in the same position (as are pretty much all the car companies), being held to randsom by Sensis! So how was that going to help?

(though, the A6 is a great car... just can't see it making a diff in the example you mentioned).

[MrVW]

lol.... but Audi are in the same position (as are pretty much all the car companies), being held to randsom by Sensis! So how was that going to help?

(though, the A6 is a great car... just can't see it making a diff in the example you mentioned).

I came to an arrangement with my Audi dealer. Free map and firmware upgrade with every service. I think that's fair, considering how much I spent with them!

Perhaps I should have mentioned that my VW dealer, Chatswood Classic Cars, weren't willing to provide me with the help I needed on this topic... So I took my business to someone willing to play ball. Effectively, chatswood lost almost 100k of my business for not playing ball.

It's not a VW versus Audi thing in terms of product, rather, dealer service. Dealing with Audi (so far) has been a dream. I am loving the A6.... Bloody brilliant car!

[Corey_R]

Fair enough. I guess that's one of the luxuries you can enjoy when you pay $80-130k for a sedan instead of $35-50k

[MrVW]

Fair enough. I guess that's one of the luxuries you can enjoy when you pay $80-130k for a sedan instead of $35-50k

Considering the cost of the high end Passat I was going to buy, around 85 grand, there is no excuse for poor service. I would expect it from Mazda... Not VW. Despite going to Audi, I am disappointed.