Thanks for the responses guys. I had another look at my contract note from VW which clearly states "RNS510 with RVC Plus". To me, the "plus" indicates its not the basic version but should come with dynamic guidelines.
After some further research I found the following brochure on the Volkswagen site:
http://www.volkswagen-commercial.com...v_a4_flyer.pdf
On page 2 it states clearly that RVC Plus comes with dynamic guidelines.
Conclusion: I've been ripped off, and will respond to the dealer on Monday.
If anybody has another view or tips on how to address this issue with the dealer, please let me know.
Will keep you guys posted on how I am going.
Thanks for all the responses and great forum!
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