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Thread: Phone has disappeared from RNS510/MFD

  1. #1
    Join Date
    Dec 2010
    Location
    Brisbane, QLD
    Posts
    506
    Users Country Flag

    Phone has disappeared from RNS510/MFD

    Hey guys,
    In our Tiguan, we've got the bluetooth kit & RNS510 head unit. Yesterday when we turned the car on - the phone option had disappeared. Like - it doesn't exist. Pressing the PHONE button on the head unit just mutes the audio. Also the phone has disappeared from the MFD. When scrolling through - it's no longer an option.

    I suspect the problem is something simple like...maybe the bluetooth unit has become unplugged or something. The voice controls still work though, but I don't know if that's hooked to the bluetooth or not.

    So what I'm wondering is - does anybody know where in the Tiguan the bluetooth module is located, just so I can check it's connections etc?

    Thanks in advance.
    My car: MY18 Arteon
    My car #2: MY22 Volvo XC40 Pure Electric
    Her car: MY22 Skoda Octavia Limited Edition Wagon

  2. #2
    Join Date
    Apr 2007
    Location
    Adelaide hills, SA
    Posts
    9,710
    Users Country Flag
    It could be under the driver seat depending on what BT you have. It could also be in the dash. Best would be to check it with VCDS,

  3. #3
    Join Date
    Dec 2010
    Location
    Brisbane, QLD
    Posts
    506
    Users Country Flag Thread Starter

    Ok the issue has been fixed. The plug/wire came out of the bluetooth module. The fix was as simple as plugging it back in.

    All sorted now.
    My car: MY18 Arteon
    My car #2: MY22 Volvo XC40 Pure Electric
    Her car: MY22 Skoda Octavia Limited Edition Wagon

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