maps in RNS510

**Highlander** · 07-11-2009, 04:56 AM

Originally Posted by Swallowtail

I don't think that's the 'official' line. The DVD comes with a single user license so installing it on another would breach the license.

Back of the DVD case: "The parallel use of the software, database and map data stored on this data carrier is authorised for one navigation system only."

Side point here, but when you buy an RNS510 new from VWA via a dealer (i.e. as original fitment in a car), you are also buying a license to the maps. Therefore they must provide you with the DVD - this is your proof of license to the installed maps.

Also the car can be coded to accept the RNS510 by anyone with VAGCOM, not just your dealer. If it takes 2 hours then they are seriously struggling with what is an exceptionally basic task...

Picked up my CC yesterday and asked where was the Navigation DVD. Dealer advised me that maps are preloaded and DVD does not come with the car. He said that the dealership has "only one DVD" which they use to upload/service vehicles.

Any advice as to whether this is correct or should I have been supplied with DVD would be appreciated. Manual is not quite clear as to whether DVD is supplied but it does mention that Nav system can be operated from the DVD.

**DJY** · 07-11-2009, 07:03 AM

When I had my RNS510 installed... I received a DVD with it.

Only way I realised - was I went to put a CD into the slot - and it wouldn't go in! THe map DVD was still in there...
Came in a plastic jacket - much like a movie DVD does these days.

**Swallowtail** · 07-11-2009, 07:57 AM

Originally Posted by Highlander

Picked up my CC yesterday and asked where was the Navigation DVD. Dealer advised me that maps are preloaded and DVD does not come with the car. He said that the dealership has "only one DVD" which they use to upload/service vehicles.

Any advice as to whether this is correct or should I have been supplied with DVD would be appreciated. Manual is not quite clear as to whether DVD is supplied but it does mention that Nav system can be operated from the DVD.

That's BS. The map DVD is a single license install. If they really only have one then they are breaching the T&Cs on the map DVD. Ask to talk to the dealer principal and put your foot down. A license to use the maps comes with a dealer bought RNS510, so the DVD has to come with it or you do not have a license. This make me cranky...

**G-rig** · 07-11-2009, 10:08 AM

The dealer should be giving you the disc i would have thought, you're sounds like they are saving themselves some money and using it to install onto everyones new car.

**Ozram** · 07-11-2009, 12:22 PM

You should definitely be entitled to the disk. My saleslady made a point of handing me mine at collection of our car. Also said that they retail for $1200!!

**tezza** · 10-11-2009, 01:07 PM

Originally Posted by momentkiller

Probably explains the problem i'm having. I purchased my RNS510 from flea bay and installed it correctly. I decided to do the right thing and buy the v14 maps from VW parts (they didn't tell me they had v15 until after I bought v14 grrr). They are sure I received the correct DVD but the unit just does nothing when the disc is inserted. It dosn't error either.

Do I need to do something with the VAGCOM so the unit will accept the DVD?

Hmm similar problem for me.

I just installed the new firmware, everything went fine but lost my maps, went to reinstall them from the original CD and nothing happens. I have read and followed the instructions in the book but zippo.

Any ideas anyone?

**Swallowtail** · 10-11-2009, 01:09 PM

Originally Posted by tezza

Hmm similar problem for me.

I just installed the new firmware, everything went fine but lost my maps, went to reinstall them from the original CD and nothing happens. I have read and followed the instructions in the book but zippo.

Any ideas anyone?

What does the maps DVD that you have say on it... what version is it? You have an RNS510? 2660 firmware install does not wipe the maps, it just takes a while to come back and work out where it is.

**G-rig** · 10-11-2009, 01:14 PM

Just go back to the stealers and ask them for the disc.

**tezza** · 10-11-2009, 01:16 PM

Originally Posted by Swallowtail

What does the maps DVD that you have say on it... what version is it? You have an RNS510? 2660 firmware install does not wipe the maps, it just takes a while to come back and work out where it is.

Hey mate,

Thanks for the quick reply, on the CD it has the following;
V1 7L6.919.859.B

Been on this now for 4 hours, took the car for a drive to see if would pick up GPS but nothing??