Dension 100 Gateway and RCD 500 - no worky after VW service

[largestgasman]

Hi.
New here. Please be gentle.
I have posted this query on another VW forum too so apologies if you see this twice!!

I have a GTI with the RCD 500 audio unit to which I added a CAN based Dension 100 Gateway allowing me to view and select ipod data in the MFD. All working fabulously until I took the car in for its first service when the techs discovered a "wrong code" on the radio unit and "fixed" it for me. This resulted in the prompt disappearance of the iPod interface in the MFD.

The pod is unable to be used via its scroll wheel(its in gateway mode) and I can still hear audio as well as skip tracks up and down but have no access to playlists etc, track info and so on.

I have contacted Dension but so far they are unable to fix it. the company that installed the Gateway are going to come out and remove then reinstall it. They believe that may fix it...at a cost obviously.

Another forum suggested that I disconnect the battery or one of the fuses as this may reset the unit. I am going to do that after work today.

Does anyone have any experience with this kind of thing or any other ideas to trouble shoot?
I have tried re-initialising the unit's text capabilities via the following method but to no avail: http://www.dension.com/index.php?pageID=13&articleID=53

Appreciate any help.

[benough]

Hey

This still an issue?

They did the same to me.

They change the coding on the headunit.

Find someone with a VAGCOM and they can change the last digit on the headunit coding for you and the menu will come back up in the MFD.

Cheers

[largestgasman]

Hi there.
Yep. Still a problem. Dension and the installers both had no idea.

How do I track down a VAGCOM. A VW dealer? Would they do it for me or is there a less official route?
And can you tell me what number needed changing?

Cheers

[benough]

Is there a VAGCOM (VCDS) thread here?

GolfMkV.com - Volkswagen Golf, GTI, and Rabbit Forums have a register of people who own them.

Generally people are happy to do it if you contribute to the 'beer economy'

VW GTI Forum / VW Rabbit Forum / VW R32 Forum / VW Golf Forum - Golfmkv.com - View Single Post - VAG-COM Register

I know it only says one person for VIC but I know more people down there have them.

[largestgasman]

Thanks benough, I will seek one out.

Although I have enjoyed the "mystery tracks" from the depths of my iPod I look forward to wresting control back.

J