Clueless Girl! Pls Help! Winca Headunit Error "application platform.exe" error

[queenina]

This is not an RNS510. It is a Chinese clone, running a Windows CE platform. Firmware developed by Continental and VW will not do anything positive to this unit, more than likely, will damage it.

You need to find out/recall what generation WinCE platform the system was/is using and (maybe) reload that firmware.

GPSUnderground.com could be a source, or speak to the previous owner of the vehicle (if you know who it was).

Finally, if all else fails, could be time to upgrade to a more serious touch screen GPS Headunit (Viz, Alpine, Pioneer or VW OEM - RNS510).

Thanks for your help!
I was hoping it could be any easy fix, like maybe a reset button or something. I tried a few things and it hasnt worked so far. My mechanic who bought it and installed it is on holidays at the moment. I guess I will have to wait until he comes back to look at it.

[queenina]

Have you tried disconnecting the battery ? Or if that is too technical, maybe locate the correct fuse and pull that.
After a few minutes reconnect, this may force it to reboot and be all good again.

I think I've kind of unintentionally tried it as it happened after my car battery died.

[kamold]

There is possibly a corrupt file in the GPS application.
It is likely running iGo of some version.
I've played with these systems in the past.
There is some good info on fixmygps.info
If you don't have any luck getting it going let me know and I can help you out.

[FJ Steve]

Fixmygps Mk III - GPS Navigation Made Easy