ANS-810 / ANS-510 (PROPER RNS-510 alternative)

**DkN** · 05-03-2013, 10:01 PM

Originally Posted by wanxu

I mean news

Well I suppose you will just have to wait till April

In the meantime I'm open to feedback here including logo and slogan:

ZX Audio

Building everything myself since I do freelance web design

**jonjon** · 07-03-2013, 04:17 PM

I'm interested in purchasing one of these from you. Before I do, I was wondering if you could just clarify the 1 year warranty. If in the event I receive one which is faulty, will you or audiosources ship a replacement one to me at no cost? Or will I have to ship this back to either you or audiosources at my expense? Thanks in advance.

**DkN** · 07-03-2013, 05:00 PM

Originally Posted by jonjon

I'm interested in purchasing one of these from you. Before I do, I was wondering if you could just clarify the 1 year warranty. If in the event I receive one which is faulty, will you or audiosources ship a replacement one to me at no cost?Or will I have to ship this back to either you or audiosources at my expense? Thanks in advance.

You ship back to me, I confirm the fault and that I can't repair it, and I give you a replacement.

In the event that you have a special unit that I don't normally stock yet (e.g.the Touareg unit), I will get Audiosources to ship you a replacement direct through DHL (about 7 business days including production) at no cost. At any time your cost would just be to ship to me, which is about $20-$30 depending on how far you are from QLD.

**jonjon** · 07-03-2013, 05:14 PM

Originally Posted by DkN

You ship back to me, I confirm the fault and that I can't repair it, and I give you a replacement.

In the event that you have a special unit that I don't normally stock yet (e.g.the Touareg unit), I will get Audiosources to ship you a replacement direct through DHL (about 7 business days including production) at no cost. At any time your cost would just be to ship to me, which is about $20-$30 depending on how far you are from QLD.

Thanks for the quick response man. Sounds like a good deal!

**DkN** · 07-03-2013, 11:57 PM

Update in my notice post - It has come to my attention that many overseas distributors for Audiosources have been following my thread and seem to have misunderstood the intention for the current ANS series and stopped purchasing altogether to wait for the new unit. I'd just like to confirm that the current ANS series WILL CONTINUE TO BE SUPPORTED.

What's more, I have spoken to the manager just today and he told me they decided to continue developing the firmware and not just finalise bugs. New features will include revamped door open menu (below) and trip recorder. These features will in fact arrive before the new unit because they need to be tested and rolled out on the new unit at a later stage. Remember that OBD functionality is also coming to both current and new generations. To remove any ambiguity, I do and still will continue to sell the current ANS series units even after the new generation arrives. The new unit is meant as a more advanced model at a higher price, while the older unit is still a solid budget option - some will not care much for the features in the new generation and would prefer to save money, since the current generation is already a fully featured GPS head unit. I do not want to be responsible for a mass drop in distributor purchases because of misconception.

More information in the updated notice post:

ANS-810 / ANS-510 (PROPER RNS-510 alternative)

**wai** · 08-03-2013, 06:03 AM

Speaking of the door open menu, any chances of the update having the plan view of a Caddy ?

**DkN** · 08-03-2013, 11:10 AM

Originally Posted by wai

Speaking of the door open menu, any chances of the update having the plan view of a Caddy ?

I'm not sure about that, but I'll remind them. Seems they have been so busy coming up with so many new things so this may not have been a priority.

**wai** · 08-03-2013, 05:25 PM

Originally Posted by DkN

Update in my notice post - It has come to my attention that many overseas distributors for Audiosources have been following my thread and seem to have misunderstood the intention for the current ANS series and stopped purchasing altogether to wait for the new unit. I'd just like to confirm that the current ANS series WILL CONTINUE TO BE SUPPORTED.

One of the perils of pre-launch announcement that is a little way off.

This clarification lets people know that the new unit is not a replacement but an up-market addition.

For future reference, this is how it should be done. If they do want to withdraw the old one, they do this AFTER the launch of the new model. The thing is why? After all, it is a perfectly good performer that has cost a considerable amount to develop. Why not make full use of it, even if it is at a lower price point. The newer model has more features and is at a higher price point.

So people need to work out what they need and then buy accordingly.