What oil are VW dealers putting in your TDI engine?

**Diesel_vert** · 14-07-2013, 02:43 PM

Originally Posted by Paul_OH

That is indeed the case, what I failed to mention is that this email was received from a VW Dealer in Perth.

Simply inexcusable for any dealer, irrespective of marque, to use the wrong oil.

All well and good to have factory trained technicians, factory specified guidelines, factory documentation and whatnot, but if it doesn't translate into a service as the manufacturer intended and as the customer expects, what's the point of paying for the premium?

**joel0407** · 14-07-2013, 11:47 PM

Originally Posted by Diesel_vert

Simply inexcusable for any dealer, irrespective of marque, to use the wrong oil.

All well and good to have factory trained technicians, factory specified guidelines, factory documentation and whatnot, but if it doesn't translate into a service as the manufacturer intended and as the customer expects, what's the point of paying for the premium?

Got to agree with this. Does that mean they now take responsability for warranty?

**Transporter** · 15-07-2013, 08:20 AM

Originally Posted by joel0407

Got to agree with this. Does that mean they now take responsability for warranty?

No one here can give you the 100% answer for that. The common sense is telling me that, they would have to be responsible, but ...
the best would be to contact VW head office to make them aware of that. I would be interested to hear the answer from them.

**hoi polloi** · 21-07-2013, 07:03 PM

Got a bit of a heart flutter when I saw this thread... Rummaging around for service receipts I found the last oil change was Mobil 1 ESP 5W-30 which according to them is OK for 504/507 use...

**phew**

Agree with the above comments though that if you're paying a premium for dealer service you'd want the job to be 100%.. Nothing less.

**Hillbilly** · 21-07-2013, 07:11 PM

Originally Posted by hoi polloi

Got a bit of a heart flutter when I saw this thread... Rummaging around for service receipts I found the last oil change was Mobil 1 ESP 5W-30 which according to them is OK for 504/507 use...

**phew**

Agree with the above comments though that if you're paying a premium for dealer service you'd want the job to be 100%.. Nothing less.

Mobil 1 ESP is actually 0W-40 50200/50500

Mobil1 ESP Formula is 5W-30 50400/50700 According to the Approved oil list on ER WIN

**hoi polloi** · 21-07-2013, 07:23 PM

Originally Posted by Hillbilly

Mobil 1 ESP is actually 0W-40 50200/50500

Mobil1 ESP Formula is 5W-30 50400/50700 According to the Approved oil list on ER WIN

Definitely doesn't say "Formula"... Hoping they ran outta characters in the description column... (or else couldn't be bothered putting the full description in!!)

Confused

- Anthony.

**Hillbilly** · 21-07-2013, 07:35 PM

Originally Posted by hoi polloi

Definitely doesn't say "Formula"... Hoping they ran outta characters in the description column... (or else couldn't be bothered putting the full description in!!)

Confused

- Anthony.

Read here https://drive.google.com/?usp=folder...VZja2dkLTI4dGM

The "Step" ones are the alphabetical listings for each brand

**hoi polloi** · 21-07-2013, 08:19 PM

Originally Posted by Hillbilly

Read here https://drive.google.com/?usp=folder...VZja2dkLTI4dGM

The "Step" ones are the alphabetical listings for each brand

Yep, see it in there... Thanks

**Diesel_vert** · 22-07-2013, 11:52 AM

Mobil 1 0W-40 is a full-SAPS 502.00/505.00 oil and is generally available worldwide.

Mobil 1 ESP Formula 5W-30 is a mid-SAPS 504.00/507.00 oil and is generally available worldwide.

Mobil 1 ESP 0W-40 is a mid-SAPS 502.00/505.00 oil and is generally not available in the Asia-Pacific region.

By elimination, that leaves Mobil 1 ESP Formula 5W-30 as the oil that was used in your car.

In the extremely unlikely chance that Mobil 1 ESP 0W-40 was used in your car (and notwithstanding VW's call for a 507.00 oil), it wouldn't actually adversely affect the car's emissions devices because it is still a mid-SAPS oil.