Transport Blocks in front suspension

**alanzidane** · 16-12-2012, 03:47 PM

just picked up my rocco about 3 weeks ago. today i found something weird in the front suspension. looks like some rubber thing in the front suspension. any one can help me to check your rocco and let me know if you have it or not? I suspect the rubber should be removed before delivery but for some reason it hasn't been because the left and right looks a bit different.

**JohnA** · 16-12-2012, 03:57 PM

just checked mine for you mate and no sign of it on mine

**Lucas_R** · 16-12-2012, 05:55 PM

Either you have managed to run over something and its lodged itself there, or the dealership didnt remove the rubber/plastic blocks which many new cars have placed temporarily in their suspension to raise them up (less likely to scratch front bumper when going on and off transport trucks etc).

Either way, it shouldnt be there - so jack that side of the car up and pull it out.

**AdamD** · 17-12-2012, 08:15 AM

I'd say that's a transport block that they've forgotten to remove in pre-delivery. Does that side of the car sit a bit higher as a result?

As Lucas says, jack the car up, and remove it.

**shimee** · 17-12-2012, 08:30 AM

The dealer forgot to remove all 4 of mine. They're ruybber not plastic. Due to the consistent reports in the media and forums about the harsh ride I just put it down to that - and in fact I didnt consider the ride harsh even in sport mode (still dont, I dont use the other modes)
My workshop found them when they did the exhaust

**brad** · 17-12-2012, 09:33 AM

Back to the dealer. Give them a serve about their predelivery practices

**shimee** · 17-12-2012, 10:21 AM

Yeah I know - luckily I never planned to go back to the dealer for any servicing or mechanical work.

**alanzidane** · 17-12-2012, 12:04 PM

Thanks guys. I'm thinking should I just do it myself maybe in half an hour or should I go back to dealer may cost me couple of hours. the car did feel quite hard in normal mode. and I always have to put it in comfort for normal driving.

**Jay Gee** · 17-12-2012, 03:08 PM

Hi, I had a similar problem in my previous car (Jetta). Had it back to Barloworld on two occasions complaining about knock in front suspension and on each occasion they claimed it was fixed. It was not until I took it to another dealer (McGrath Sutherland) that they found the transit blocks had not been removed. Problem was fixed instantly. I now have all my servicing done at McGrath and have been very satisfied.