Where has customer service gone?

[Ben J]

It does indeed depend on who you deal with, some places are incredibly helpfull. Some places are useless. Ive had very mixed experiences, even with some of the highly regarded businesses associated with the forum. I shouldnt have to specifically ask for someone to get back to me knowing that if I dont, they wont. A simple call back saying sorry mate, dont have one, would be nice but seems to be rare from local people, and it is very annoying.

Unless I need something urgently
or its something massive I cant have shipped somewhat cheaply I buy online, can do much more research of different choices and its heaps cheaper, so I see no downsides. If locals want us to support them, they should look after their customers more, who would then buy more from them, instead of complaining about how everyone is buying from overseas.

Theres my rant for the day.There are some really helpfull people around, so this definitely doesnt apply to them all.

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