What do you pay for servicing?

[Eaglen00b]

I had the 30,000 km /2 years service today. All up with brake flush and cabin filter was $598. ,
But it didn't cost me a cent. VW Australia. Paid for it. They used my car as a test on the VW service centre. And they didn't. Come out too good in the service department.
He installed a blown bulb in the number plate. Let the air out of one tyre and unclipped a Hose in the engine bay and they didn't tick what work was carried out.

Oh dear. Ze Germans vill not be 'appy.!

[Lucas_R]

^ exactly why i don't go to the dealer for servicing. You end up paying absolute top dollar to have an apprentice who couldn't care less working on your car. Thankfully you didn't have to pay for the privilege in this case.

[feenix74]

Yep that is why I get Pete's team at CVWC Belconnen to take care for my vehicles - proper customer service by specialist VW mechanics at a reasonable price.

[Umai Naa!!]

Without trying to be rude - this thread for "general " servicing costs is really useless, as all cars are going to cost a different amount based on model/engine/fwd or AWD/etc etc.

There will also be different costs between DSG and manual models.

Comparing the service cost of a Golf R major service to a Polo TSI major service or a Touraeg major service is going to be vastly different.

This.

You need to be 100% specific on what your car is, and what work was performed.

One post above mentions that a 150K service on a Caddy is a major. It's just a basic service with a cabin filter.

[Umai Naa!!]

I had the 30,000 km /2 years service today. All up with brake flush and cabin filter was $598. ,
But it didn't cost me a cent. VW Australia. Paid for it. They used my car as a test on the VW service centre. And they didn't. Come out too good in the service department.
He installed a blown bulb in the number plate. Let the air out of one tyre and unclipped a Hose in the engine bay and they didn't tick what work was carried out.

A good service advisor would have picked it from a mile away, and assigned it to a senior technician.

Years ago, they'd send a staffer from VW to the dealership for a "service".

[feenix74]

This.

You need to be 100% specific on what your car is, and what work was performed.

One post above mentions that a 150K service on a Caddy is a major. It's just a basic service with a cabin filter.

Plus fuel filter in my case.

[ian]

A good service advisor would have picked it from a mile away, and assigned it to a senior technician.

Years ago, they'd send a staffer from VW to the dealership for a "service".

This was with a company that apparently work with all car makers. The person is an engineer and flew up from Melbourne , he was at my place at 7:20am .
He writes up a report after getting the car back and sends it to VW Australia.

[ian]

The managing director Penrith VW. Rang me today. And apologized for the service I had received ,saying the items should of been picked up by their team.
And offered me the 3 year service for free as a good will gesture Next year nothing. Like free servicing.