VW wrecks customer's car

**SlowDriver** · 24-02-2012, 08:22 PM

Images and text taken from VAGSG Community

Hello everyone,

Just sharing an incident which happened here.

VW Singapore crashed customer's car during routine servicing.

Its been more than 80 days and car is still under going repairs!

Abt 2 weeks ago i sent my GTI in for some minor repairs. a few hours later the service advisor called me up to tell me the mechanic crashed my car while test driving... the driver was hospitalised with chest pains but thankfully he was alright and discharged later on.

But my poor car was impounded by the traffic police and only released earlier this week.

Had never been satisfied with VWS' after sales service and this issue really brought my confidence in them to a new low.

Granted, they made it easier for me by loaning me a Scirocco R. But im guessing my car will never be the same again. Had 2 and a half years of accident free experience with it and the dealer had to rob me of her first time...