Audi Australia Misleads Australian Media about Dieselgate
Dieselgate: Audi clarifies €œinactive€ claim €“ Car Reviews, News & Advice - CarPoint Australia
“Defeat device” is inactive… unless it's being activated
[I]Audi Australia has admitted the cheat software it described as “inactive” in local examples of the EA189 1.6- and 2.0-litre turbo-diesel engines is only inactive when it's not being activated.
In other words, the ‘defeat device’ software works in Australian Audis just as it does everywhere else, activating when it senses the engine is being lab tested and artificially adjusting its settings to drive down the output of health-affecting Nitrogen Oxide (NOx) to legal levels.
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Today, Burgdorf and Audi Australia managing director Andrew Doyle clarified the “inactive” comments when questioned during a ‘dieselgate’ update teleconference with media.
“That was the information that we understood at the time and I guess the impact is that software is inactive unless the vehicle is being emissions tested,” Burgdorf said today. “So the customer won’t notice any impact on their vehicle on a daily basis.”
Pressed on the matter, Doyle said: “As Anna stated that was the information we had at the time … without trying to split hairs or be cute about it the software has no active effect.
“The software is live there and would therefore be active if it was put in a test environment. But in normal driving conditions it has no active effect would be the best possible way to describe it.”
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Doyle refused to speculate on the long-term impact Dieselgate might have on the brand and its popularity in Australia.
“Looking after our customers is our first and final priority right now,” he said.[I]
I don't know whether to laugh or cry at the PR fiasco.
This is not the way to win back consumer trust.
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