Volkswagen Issues Global Recall of 2.64 Million Vehicles

[ziggyboy]

Wow the article I was reading says that all DSG7's are built in China. Didn't know that.

[Barracuda]

Just called the customer service and apparently my car isn't affected? I've got a 2012 Polo 77TSI DSG. The way I read the VW press release was that it affected ALL 7 Speed DSG's... Odd.

[ziggyboy]

VW customer service may not be briefed on it yet. Or they think people are dumb and just want you to go away until a form statement is made.

[Barracuda]

VW customer service may not be briefed on it yet. Or they think people are dumb and just want you to go away until a form statement is made.

Yeah, I think I'll wait a bit and call a second time. He said something like only 11,000 cars with DSG's were affected in Australia? Not sure how true that is...

[kaanage]

However, recall or otherwise, Volkswagen seriously need to do something about the quality of their vehicles rolling off the factory floor - not just in regards to the DSG (for starters), but on a more broader scale.

I don't know what goes on within the VW corridors of power, but someone needs to find a long term solution for their current quality woes (I'd hope they're already on to it) - and the sooner the better, for all concerned.

I'd say dropping the twincharger engine was at least partially a response to this plus the rumoured abandonment of the DSG for the next round of their smallest models (Up/Polo/Fabia...)

[ziggyboy]

Yeah, I think I'll wait a bit and call a second time. He said something like only 11,000 cars with DSG's were affected in Australia? Not sure how true that is...

That's really bizarre. AFAIK all DSG7's are DQ200. The recall is about changing the gearbox fluid. Are they saying some DSG7's are OK with synthetic while others aren't?

Another possible explanation is if they already knew what the problem was and has quietly been using mineral oil for newer cars. I would be very concerned if this is what they have done. That only means they knew of the problem but didn't really try and fix affected cars.

[DoggieHowser]

I had my MY11 77TSI DSG Golf VI go through the recall service. I don't recall them mentioning changing the transmission oil.

My Tiguan 7DSG is not affected by the recall. It is a DQ500.

[Barracuda]

That's really bizarre. AFAIK all DSG7's are DQ200. The recall is about changing the gearbox fluid. Are they saying some DSG7's are OK with synthetic while others aren't?

Another possible explanation is if they already knew what the problem was and has quietly been using mineral oil for newer cars. I would be very concerned if this is what they have done. That only means they knew of the problem but didn't really try and fix affected cars.

Exactly my thoughts! Yep, I think I'll ask again in a few weeks time. I might call the actual dealership where I have the car serviced and see what they say.

[ziggyboy]

Here's the American recall notice. It clearly states DQ200 gearboxes.

http://volkswagenaustralia.com.au/internationalrecalls/

[ziggyboy]

I had my MY11 77TSI DSG Golf VI go through the recall service. I don't recall them mentioning changing the transmission oil.

My Tiguan 7DSG is not affected by the recall. It is a DQ500.

This is a new recall announced today.

Interesting. The site says:

Customers who have already brought their vehicles in for the current recall are not affected by the new announcement as the oil in their gearboxes has already been replaced.