Solitaire - Adelaide VW/Skoda

**netpenthe** · 01-07-2017, 01:09 PM

Took my car in for the diesel recall fix etc at Solitaire in Adelaide

They said as 'compensation' or something that VW Australia would do a wash / valet on the car.

They did a pretty terrible job - have to take it to get cleaned properly today.

Disappointed at the whole diesel thing :/

**theresanothersteve** · 03-07-2017, 08:35 AM

If its a VW Duttons at Mt Barker are pretty good.

And they give you a wash with the service as part of checking the bodywork for damage...

**AdamD** · 03-07-2017, 08:57 AM

I don't allow the dealer to wash my car; I'd much prefer to do it myself and live without the swirl marks and scratches!

**Transporter** · 03-07-2017, 01:15 PM

Originally Posted by AdamD

I don't allow the dealer to wash my car; I'd much prefer to do it myself and live without the swirl marks and scratches!

Agree with that.

...and as per the recall, I just ignore it, I like my TDIs as they are.

**sdabel** · 19-10-2017, 07:08 PM

So today I had a letter from Solitaire Service announcing that they will no longer be a Skoda dealer from 31 October 2017. Does anyone know anything about this? Like where to get warranty work done in the future in Adelaide?

**tigger73** · 19-10-2017, 08:56 PM

Wow that's a bit of a bombshell!!!

I would have thought that they would still be able to service them but you're probably right warranty work would probably have to go through Jarvis now.

**sdabel** · 19-10-2017, 09:11 PM

The letter states that they are happy to service but can't do warranty work. And yes, bit of a surprise!

**woofy** · 20-10-2017, 01:58 PM

One of the salesguys is on the facebook page. In essence, they were going to move Skoda to a new city site. VWA wanted them to put teh service centre there, and they said no as they had the nice big one already where they do all servicing. VWA said no, so they lost their franchise including the abilty to act as an authorised service centre so can't do warranty work either.....

**tigger73** · 20-10-2017, 06:21 PM

Yeah with the new SUV models they were going to outgrow the little corner they occupied at Medindie and really needed a bigger showroom/yard. It is a bit surprising how they are able to service all the other makes/models at Mile End, however for Skoda they needed to have an all-in-one dealership and service centre. It's a model that clearly works.