Reply With QuoteI have dealt with both Solitaire (Land Rover Discovery) and Jarvis (2nd Hand Discovery, is there a pattern there?) and have to say Jarvis were better in relation to customer service.
Super Moderator
VWwA Super Moderator
Agree that Solitaire didn't really care if you didn't buy a Skoda as they'd sell you a VW instead.
Skoda was always the poor cousin at Medindie.
2017 Tiguan Sportline - Tigger73's 162TSI Sportline
2016 Scirocco R, stage 1, 205kwaw (sold) - Tigger73's Scirocco R Build
2013 Tiguan 155TSI, stage 1, 144kwaw (sold) - Tigger73's 155TSI Build
2011 Tiguan 125TSI, Stage 2+, 152kwaw (sold) - Tigger73's 125TSI Build
Volkswagen Fan
I have dealt with both Solitaire (Land Rover Discovery) and Jarvis (2nd Hand Discovery, is there a pattern there?) and have to say Jarvis were better in relation to customer service.
Dubber
I dunno if I'd go Solitaire again after having gotten two cars from them in the last 6 months. The second time they didn't do a good job at all and I suspect it's because my insurance company forced them to price match Duttons. They tried to sneakily drop some of my accessories off as well and were told to add them back in at no extra cost. Second car came to me with far more paint damage (swirls and such) than the first did and I don't think the sales guy was particularly happy about the entire thing.
Not to mention how nerve-wracking it is in a brand new car to try and turn onto a busy part of Main North Road when there's poor visibility due to them parking cars on the street. I think next time I'll suck up the 50km drive and go to Duttons or something.
2018 Manual Mk 7.5 110TSI Trendline in Atlantic Blue
Volkswagenist
There's a new one opening nearby from what I saw on a facebook group. The other dealership is opening a city location. Guess they were negotiating with them at the same time as Solitaire.
New Dubber
any update on where the new Adelaide Skoda dealership is?
Volkswagen Enthusiast
Apparently it's the old Jarvis Ford site.
Indium Grey Golf 7.5 Alltrack 135tdi Premium - all options
Super Moderator
VWwA Super Moderator
It's 477 North East Rd, Hillcrest and yes old Jarvis Ford site but not at Medindie.
I'm not convinced it's a great location for it to be honest. I think the old Solitaire location was better and more central. Even though it was limited in real estate.
2017 Tiguan Sportline - Tigger73's 162TSI Sportline
2016 Scirocco R, stage 1, 205kwaw (sold) - Tigger73's Scirocco R Build
2013 Tiguan 155TSI, stage 1, 144kwaw (sold) - Tigger73's 155TSI Build
2011 Tiguan 125TSI, Stage 2+, 152kwaw (sold) - Tigger73's 125TSI Build
New Dubber
Ok thanks, and agree that it is not a good location for people who work in the city.
Happy owner of an Octavia RS
Dubber
Have to say that I only caught up with this over the last couple of days when I was shopping at Medindie.
All I can say is that after dealing with Jarvis for my wife's Subaru, this has pushed Skoda down to the bottom of the list. I had nothing but woeful customer service from Jarvis in both sales and service departments. They made Solitaire look like the gold standard.
Volkswagen Fan
I notice Duttons at Mt Barker are advertising their service facilities as VW and Skoda recently...
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