My wifes employer offers Salary Sacrificing and they are linked with Orix as their fleet manager. So before we jump headlong into the application, has anybody had good / bad / indifferent experiences with Orix. Anecdotally, my wife heard that Orix can be a pain to deal with, but I like to find out any gotchas before we enter and arrangement.

I am not asking about Novated Leasing in general, no need to go there, this is purely feedback on the Orix org and whether I am better off seeking our own deal or giving the wish list to Orix and using their buying power.

Cheers