Never again will I buy a VW vehicle

[Umai Naa!!]

The biggest issue is that there's so many variations in the model line-up.

Low, mid, high-spec trim levels, petrol/diesel, manual/DSG, FWD/4Motion plus all the different factory-fitted driver assists. Only so much of it is plug-and-play, meaning specific brackets, trims, wiring harnesses, control modules etc.

With a lot of non-Euro stuff, the difference between the base model and the top-of-the-range, at the core, is still essentially very minimal, with differences mostly cosmetic.

[egsolomon]

OK, so after saying never again will I buy a VW, I may just eat my words. Having test driven Mazda SP25 GT, Ford Focus ST and a few others, nothing grabs me like the quality of the Golf, so I guess I may learn to live with the Customer Service / Parts issues.

Anyway, has come back in as new condition, except for one thing, and this may or may not be good, but there is no voice navigation anymore. Everything else with navigation works, just no sound....any ideas anyone?

[Umai Naa!!]

Welcome back, I guess.

Could be just a setting that needs re-implementing.

[bombsquad21]

I 100% agree with the OP, they are completely rubbish. No care, no courtesy and seemingly no processes in place to deal with any ongoing customer service cases. So what if the parts are in Germany? understandable that it will take time for them to arrive. It's the unapologetic, non informative, take it or leave it attitude that has marred 100% of my dealings with VWA and several of their associated dealers. Stupid thing is they could get away with their poor performance in the parts delivery section by being better at talking on the telephone….
Ask a friendly VW Service manager, VAG don't care.

[Lucas_R]

Ask a friendly VW Service manager

Im yet to find one of these as well ^

[Snail Style]

OK, so after saying never again will I buy a VW, I may just eat my words. Having test driven Mazda SP25 GT, Ford Focus ST and a few others, nothing grabs me like the quality of the Golf, so I guess I may learn to live with the Customer Service / Parts issues.

Anyway, has come back in as new condition, except for one thing, and this may or may not be good, but there is no voice navigation anymore. Everything else with navigation works, just no sound....any ideas anyone?

Take it back to the dealer, they need to reactivate the function via a FES using their computers.