Misplaced Logbook

[Captain Courteous]

NFI where it is lol.
Before I contact the dealer sounding like a fool,
What are the chances they could provide me with a replacement logbook filled with service history?
Has anyone had success requesting this before??

[ian]

Dealer might not of put it back into your car after the last service.

[Umai Naa!!]

What car?

Passat, it's in the top of the glovebox. Caddy, it's usually buried up the front of the overhead storage tray, where you can't reach it.

[Captain Courteous]

It's for a Polo
I've looked everywhere. I'm proud to say the car isn't filled with sh*t and mess so if it were there I'd find it.

I think you're right ian... Might give them a ring. I'm fairly sure they have the car on record and can print off the history...

[gldgti]

Funny. I just bought a 2nd hand Touareg. Obviously well maintained, drives nice, no issues. I didnt even look for the logbook when purchasing, I just didnt care that much (the car was rare so I was like, meh).
Anyway I pull the book apart to look for the service records the other night, and sure enough the service logbook is for a Touareg.... but a completely different one than mine! And no stamps at all!

***edit*** - can you ask VW about the service history of a car? Or rather, if you do, will they give it to you?

[Umai Naa!!]

Short answer; no.

Been down this road a few times. Basically, it falls under a/the privacy act, whereby the service history should only be known to the person who owned the car at the time the service was performed.

[Hillbilly]

It's for a Polo
I've looked everywhere. I'm proud to say the car isn't filled with sh*t and mess so if it were there I'd find it.

I think you're right ian... Might give them a ring. I'm fairly sure they have the car on record and can print off the history...

In a 6R Polo open glove box Empty the sh** out lift the flap in the floor of the glovebox and all will be revealed

[gldgti]

Short answer; no.

Been down this road a few times. Basically, it falls under a/the privacy act, whereby the service history should only be known to the person who owned the car at the time the service was performed.

Yeah... So I ended up at the local dealer today getting a pollen filter, and I asked the dudes at the parts desk, they said much the same thing.

I'm a little perplexed about it really, I mean I don't know how I could put the information to a malicious use if I had it.

[Umai Naa!!]

Best I could get was what was done at certain services, verbalised to me over the phone. No copies of invoices, or anything like that.

But that was twisting the arm of a contact within that dealership to get that info, though.

[jets]

In around '03 I purchased a S/H T4 from a private owner north of Sydney. The service record was different [read sloppily filled out] from what the owner had told me. I phoned CCC about a timing belt change but wouldn't tell me anything, hiding behind privacy laws. I had to phone the previous owner who was happy to call them but because he was non technical he didn't ask the questions I wanted to know.