Major and DSG services with independents

[ziggyboy]

There's so much talk about independents doing a better job but at a lower cost than dealerships, but what about with major or DSG services? Can independents like VW Village perform proper DSG service that wouldn't harm my new car warranty?

[Alok]

Legally they can. Getting any service done at authorised independents will NOT void your new car warranty. However, many people don't believe independents have the specific knowledge about the DSG system in order to service it correctly. Although this may be true about many independents, I'm sure there are many out there that have had sufficient training and experience in servicing DSG systems.

[ziggyboy]

Thanks for your reply.

So most people who swear by independent VW specialist service end up getting their DSG serviced by a dealer in the end?

[Transporter]

All my customers trust me with their DSGs and they don't go to the dealer to get the DSG serviced.

[brad]

There's nothing overly complicated about servicing a DSG. You just need the right filling tool & the right technical resources.

[Brendan_A]

My VW specialist is a Ex VW head technician from a dealer. So I have no problem with DSG servicing.😃

[DonJuan]

the workshop i use is headed by a former vw mechanic and does a brilliant job and comes highly recommended up here. the other question is why you would want to take you car to the stealership to have a high chance of an apprentice work on your car as opposed to a fully trained mechanic?

[ziggyboy]

Excellent!

So I guess this means I'm never going back to my dealer then! Good stuff

[Umai Naa!!]

They have apprentices in private workshops, too. You'll find in most private shops, the apprentices are far more independant tha those in a dealership. Also, VW trains it's own apprentices these days.

As for the topic at hand, if the private shop has the gear, and the know-how, then yeah, why not?

[DonJuan]

haha, each to their own ziggy... Makes sure you find out as much info from the shop you want to use. Mine has 3 mechanics, all trained, so I know and talk to who I deal with...