DSG woes in The Age

[Rawcpoppa]

If the media didn't put the spotlight on VW do you guys honestly think VW would have done this recall when previously they were stating that the dsg in Australia wasn't the same as those in Japan, Malaysia, Singapore?


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[sVWatt]

If the media didn't put the spotlight on VW do you guys honestly think VW would have done this recall ...

agree. lets not be quick to bite the hand that fed us. some have been asking for VW assistance for some time. it took the media to make VW move. I'd rather have our media focusing on 'serious' issues like this than filling screens and print with 'celebrity' drivel...

[VWDSGissue]

If the media didn't put the spotlight on VW do you guys honestly think VW would have done this recall when previously they were stating that the dsg in Australia wasn't the same as those in Japan, Malaysia, Singapore?

I agree 100%. VW Australia have been dragging their feet, making up baloney about how Japan has a special climate.
I want VW to fix the 6 speed DSG issues, too.

[AdamD]

I agree 100%. VW Australia have been dragging their feet, making up baloney about how Japan has a special climate.
I want VW to fix the 6 speed DSG issues, too.

To be honest, I seriously doubt VW will offer a recall on the 6-speed box given the circumstances. The DQ250 has improved a lot in terms of reliability over the last few years, but AFAIK that's been as a result of small changes (software updates, internal part revisions) rather than anything major. There's been no recall on that box since 2009 anywhere in the world that I'm aware of.

Your car and box are out of warranty, and the box did actually work normally for the period under which it was covered, correct? I suspect that earlier revisions of the DQ250 are simply more prone to failing over time - all the VW DSGs are flawed in that respect to a greater or lesser extent - and yours has failed outside of the warranty period. That failure may well be as a result of the inherent design rather than any specific identifiable fault, and hence, VW won't act on it.

My guess is your best bet would be to take the tack that the gearbox failed in a shorter period than a reasonable person would expect the gearbox to last - which makes it not fit for purpose. Irrespective of whether the VW warranty is still in effect, consumer protection legislation is supposed to be able to protect you under such circumstances. Of course that all means you'd likely need to take the matter to court...