DSG woes in The Age

[wai]

It's currently 5:27AM local in Wolfsburg Germany (Tuesday), Knowing VW the smartest play is to release a recall on Wednesday night.

They have to also organise paperwork and tender legal paperwork to the ACCC / Department of Transport and infrastructure of the "so called" recall that is being undertaken so that the ACCC / Department can then issue it on their website of what the expected outcomes are for this "recall".

A lot of pencil pushing to go!

Time zones do not mean much. I setup the drawing office for a German company here in Australia, and the MD here and his counterpart in Germany (and any needed staff) were available 24/7. They would have pulled a couple of all-nighters if necessary.

Given that it is Australia, you would think they would have pulled out all stops. Also, remember the Germans do not celebrate the Queen's Birthday, and even the UK had the Queen's Birthday holiday a few weeks ago.

In the interests of calming Australian customers, they should have clearly signalled their intentions with the details to be worked out. By leaking a supposed hint of what they might do, they quietened things down for a couple of days.

There is still a hell of a lot of spin going on.

[PassatB6]

Well The Age just interviewed me over the phone about the MKV 125kw diesel injector issue, so it seems VW are copping it from all angles, the media isn't done with them yet. I am told certain letters are going out "from the head of VW Australia", but as to what they say, and more importantly admit to, we shall see.

The lass from The Age did tell me they have had over 300 people contact them about DSG problems since the article.

Sorry VW, you had the chance to do the right thing, on the diesels at least, YEARS ago.

That doesn't mean 300 people with problems. Thats newsspeak for a lot of people ringing in with various questions about the DSG story. Maybe some were complaining about the article, who knows? In the USA a similar investigation resulted in only 149 people with issues out of 10s of thousands of DSG owners. The NHTSA dropped the investigation in the end. When the fuss dies down, the actual numbers of people with demonstrable problems will be relatively few.

How many complainants have either 1. Not had their car serviced on time 2. Added performance software or other engine mods to their vehicle. 3. Have had their services done by other than VW garages? These factors will come into play for any legal claims made.

[logger]

When the fuss dies down, the actual numbers of people with demonstrable problems will be relatively few.

Thanks for settling that. That's good to know!

[brimway]

.... When the fuss dies down, the actual numbers of people with demonstrable problems will be relatively few. .....

DSG problems in my MY09 MKV Golf GTI, new mechatronics fitted under warranty. No mods and serviced by VW dealer

DSG problems in my MY12 MKVI R, yet to be totally resolved. No mods (at time of reporting problem at 1500Km)

Maybe I am just unlucky?

[logger]

Nah mate, from a legal perspective they are clearly not "demonstrable problems" & all the people like your are relatively (to something) few!

[Transporter]

Nah mate, from a legal perspective they are clearly not "demonstrable problems" & all the people like your are relatively (to something) few!

I agree.

[cmrtig]

I did, I contacted all relevant government agencies all the while, attempting to liaise with VGA only to be completely ignored.

Why would a federal government department step in? They don't care at this stage, as far as they know, they're going to certainly have a new boss in a few months at the goal posts will probably shift when the new minister takes over. As far as they're concerned, unless it gets bad enough they won't do anything because they might not have a job in a few months...

Another point to you all going on about OzVWCrap.

You seem to all forget that there are two sides here. You all mention about the unobjective comments and personal attacks. I have just re-read through this entire thread and I have to point the finger at you lot making remarks like "petulant child", "grandpa has to go to bed" etc. It is as a collective group that the personal attacks started and as such, he was forced into rebuttal.

A lot of you need to take a step back and have a think about the situation because its all well and good to say "I would have just pressed the left pedal" or "I would have calm and calculated and looked in my mirrors, pressed the hazard lights switch, applied the left pedal and slowly applied the handbrake while steering into the emergency lane..." Crap.

I was in the car on Saturday on the eastern at 10am, heading down to the beach to enjoy the day fishing. My girlfriend was driving her 207 and it experienced a similar scenario. Luckily for her it has somewhat happened before. The throttle became unresponsive and the brakes became aggressively bitey. A light feather made the car lurch with brake dive. The gearbox dropped its gear with an almighty bang and she pulled over. From the loss of drive to the point of hitting the hazards was about 5 seconds, we came to a stop in about 8-9 seconds. She knew exactly what was going on and exactly what to do.

And all of you get on you soapboxes and puff out your chests saying that you could have done all that in 3 seconds because you "know what to do" and that Ms Ryan didn't?

I know that I'm not alone when I say that I find some of the posts in this thread comical, especially when they follow a personal attack on someone that the same posters are saying should stop with the personal attacks....

My 2c. Happy long weekend

Well the verdict is in re safety issues. read here: VW deceleration not safety issue for regulator | smh.com.au

No matter what anyone thinks personally about what happened, this is a lesson for the so called enthusiast (including moderators) not to prejudge outcomes of certain events before the relevant government authority makes a conclusion. I disagree that this outcome is because of an election coming! Please don't suggest that OzVWCrap had a point. He did not and whatever happened to your VW please do not extrapolate that to all VWs and VW owners. However, we all hope that all the problems are fixed by VWA ASAP!

[muli]

I am told certain letters are going out "from the head of VW Australia", but as to what they say, and more importantly admit to, we shall see.

Probly just cease and desist letters to the media

[gavs]

Hey that guy with the Polo TSI (top video). I'm pretty certain he has a problem with his engine - or engine related as contained within the engine control module. Not his DSG...(I'm in no way saying the DSG is faultless becuase mine has its fair share of retardation to annoy me)

But just saying the engine light doesn't come on for gearbox ONLY issues (as far as I know, happy to be corrected though) only the gear position and service light wrench flash - which means the engine control unit is effecting gearbox operation.

By the looks of it, it is not recognising that he is depressing the brake so the brake pedal which could be trippng up the gearbox not allowing to shift into a gear (this has been a confirmed problem) or one of the sensors in the engine that are required to make the gearbox shift with the engine timing is playing up.

You have to remeber these gearboxes run off of over hundreds of position sensors. If one plays up its either the engine or gearbox that will go nuts.

Also when I start my car it goes from 0 right up to 1100rpm and then down to idle. With his you can see it hover at 50rpm until it starts then go up to 900rpm. Could be different software displaying the revs but I think it could be using a different engine speed sensor.

When it goes kaput ala the first video and what happened to me, the check engine light also comes on.

[ill0gitech]

This just in: Volkswagen to recall 25,000 cars in Australia
TROUBLED German carmaker Volkswagen has issued a recall on more than 25,000 cars sold in Australia.
The vehicles affected were built between June 2008 and September 2011 and include the Golf hatchback, the Jetta sedan, the Polo hatchback, the Passat sedan and wagon and the Caddy van.
The automatic DSG gearbox will be inspected and if needed repaired on that batch of vehicles.
The recall follows two weeks of unprecedented pressure from customers demanding their cars be fixed for wide-ranging mechanical faults.
Complaints included engines that conked out, high oil use, and gearbox issues.
In addition to the official recall, Volkswagen Australia will also call 4000 diesel cars back to dealerships for inspection.
News Limited understands that Volkswagen is still yet to issue an official recall following customer claims of sudden vehicle decceleration.
The company says any one experiencing that fault or any others to contact their local Volkswagen dealer.
Volkswagen Australia has set up a dedicated customer service line to answer customer queries - 1800 504 076.
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Outcry on safety forces VW recall
Almost 26,000 Volkswagen vehicles will be recalled in Australia after the German car company finally responded to growing safety concerns.
Volkswagen Australia confirmed on Tuesday night it would conduct a recall across its Golf, Jetta, Polo, Passat and Caddy models made between June 2008 and September 2011. The recall will affect 25,928 vehicles within this range.
The move will mirror other recalls in Japan, Singapore and China, where concerns have been raised about a number of issues related to Volkswagen's direct-shift gearbox (DSG). The recall will target a particular version of DSG, the seven-speed DQ200.
Volkswagen Australia said it would contact the customers involved, and inspect and replace the mechatronics unit in the DSG for no charge to the motorist.
It is not yet clear whether the recall will address all issues related to the DSG, which is the automatic transmission in late-model Volkswagens. One symptom of a faulty DSG was a sudden deceleration while driving. Some motorists have also reported shuddering in the vehicles....
[Truncated by poster]
...The department, which recommends safety recalls to the Australian Competition and Consumer Commission, also did not act on the diesel injector problem, despite its British counterpart, the Vehicle and Operator Service Agency, pushing Volkswagen to contact customers and repay motorists for thousands of dollars spent repairing faulty injectors.
Volkswagen knew about the injectors as early as the British investigation in 2011, yet only recently released a ''silent'' campaign in Australia to fix the problem.
When one of the injectors fail, the whole car shuts down - often while driving - including the power steering. The so-called ''service campaign'' fixed the problem only when a customer took their car in for service - and paid for the fix.

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So some differences between the
That leaves some of us with cars outside of the date range potentially out of luck
Nothing on the VW site of the official Government Recalls Website