Quote Originally Posted by wai View Post
This is not to put aside the issues with the DSG, but many (certainly not all) of the issues with DSG transmissions are related to the box not being used correctly. You can't drive it like you would a torque converter box, particularly in heavy traffic. VW should spend a good amount of time with new owners explaining the intricacies of the DSG, how it works, and how to use and not abuse it. The problem is that many (majority?) of VW dealers don't understand how it works in the first place.
Do I agree with you? Absolutely.
But a car should be something you can get in and just drive.
A friend of mine has an '09 Touareg V6 TDI and her mother was looking for a new car last year, so my friend pushed her towards VW and she ended up getting a Golf MK VI 77/90 TSI (can't remember which) with DSG. Of course, being an old lady, my friend's mother just wanted to drive it as a car – but within weeks of buying it, a major problem sprouted up. Her local Woolworths is on the side of a hill, and when she tried to reverse out of a park uphill the car would roll forward until it shot back so fast that she almost backed into a car on the opposite row. Basically, after three months of ownership and VW not wanting to know about the issues, she sold it and bought a Kia Cerato slushbox.
No complains yet...