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Volkswagen Group Australia is a wholly-owned subsidiary of the parent company, Volkswagen AG.Quote:
Originally Posted by sVWatt
Now admittedly, I don't know precisely how the business is structured, but I find it hard to fathom that the parent company doesn't control at least some aspects of its operations.
VWA PR person must be a beginner. This is damage control 101.Quote:
Volkswagen has not answered Fairfax Media's calls or emails.
Or prudent PR work.Quote:
Originally Posted by sVWatt
Obviously Fairfax don't care about any of the facts/proper investigative journalism or they wouldn't be running missleading articles and combinging issues that have nothing to do with each other.
So why should VW bother to respond when it is just going to be taken out of context or written up that VW have no clue what they are doing when there isn't a valid fix so they can't do anything?
I agree with you.Quote:
Originally Posted by team_v
I'm not sure I agree in this case.Quote:
Originally Posted by team_v
Yes, Fairfax are proving once again that journalism in Australia requires no integrity and no facts - speculation, hearsay and dogged persistence will do.
But this stuff has hit the mainstream media and is gaining widespread public exposure, and there's nothing VWA can do to put the cat back in the bag now. As a good mate of mine (non-VW owner but a potential VW customer) observed, they should be in full damage control mode to at least calm the media frenzy, and protect the brand image. Even publishing a statement along the lines of 'We're liaising with our customers and our dealers to solve all these issues conclusively, and to everyone's satisfaction' would at least give them a reprieve.
In my opinion, saying nothing - in the light of what's been published in the media (whether true or not) - just comes across as conceited arrogance. Worse, some may assume it implies guilt. I am very disappointed in how VWA have managed this whole episode, and damaged VW's good name (not to mention all our resale values).
And I disagree.Quote:
Originally Posted by Transporter
THIS IS A SAFETY ISSUE, PEOPLE!
Regardless of the mixed up reporting it has alerted many who may have thought - or told by VW! - that they were the only ones, to come out and speak up.
If that makes us safer - occupants and others drivers alike - that's gotta be a good thing.
Transporter, I recognise you make your living looking after VWs, but think how little work you will have if people stop buying, out of concern for their safety. You should be CHAMPIONING a fix! Not minimising the problem...
Edit: Sydney Morning Herald editorial : http://m.smh.com.au/opinion/editoria...604-2no68.html
My mate with the 6R Polo that I fitted Konis to... it goes into limp mode every few months. He calls it putt,putt,putt mode. He's had it back to the dealer three times. The ecu has stored fault codes. In his wordsWTF?Quote:
When our Polo goes putt-putt-putt (maybe once our twice a month?) it certainly logs a fault code. VW Sutherland acknowledge an issue but are unwilling to spend any money fixing it.
WTF indeed. VGA would pay for any warranty repairs. Ask him what the fault codes suggest. GTi??Quote:
Originally Posted by brad