[QUOTE=OzVWCrap;958700]Your comment reminds me of the "meh" attitude so prevalent in Australia.
How do you have zero posts listed ??
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[QUOTE=OzVWCrap;958700]Your comment reminds me of the "meh" attitude so prevalent in Australia.
How do you have zero posts listed ??
I bet it plays a factor in VW's cost/benefit analysis!
But alas, my resolve isn't as strong as Darryl Kerrigan's.
Hmm I would consider this video to have depth until he said he had gearbox issues...
THE TOUAREG HAS A 8 SPEED TORQUE CONVERTER ZF GEARBOX!!!
When I heard that I called bull**** on the whole video. Those gearboxes haven't had a single problem ever and they are on most new BMW's, Chryslers and quite a few others.
And the other thing the kessy uses a start / stop button. You don't need the key in the holder (that's all it is - a holder) to operate the car. I think this guy is just a toss pot.
Surprised you think that's typical. I'd say not. I'd say poor distributer attitude, and VAG should pull VWA from the loop. Plenty other importers out there.Quote:
Typical corporate behaviour - is anyone really surprised?
Don't say I don't do anything for this forum.
Just went over to a friends place who picked up the new R spec Touareg. It's FREAKIN NICE. Anyway.
Open door with keys
Enter vehicle
Start button
Keyfob doesn't go into slot.... lol.
Turn off car. Keyfob goes into slot.
MYTH BUSTED.
I figured the guy was trolling, but I wanted to be entirely sure.
Not to make light of the real and genuine problems at play (of which there are a few), but seriously. Pro trolling. Even got published. Hilarious.
Let me give you an idea on how to handle things.
Way back in 1979 I purchased a new Holden Torana. A great car; I had it for the next 22 years. There was one problem. It had the PBR lightweight calliper that was also used in the locally produced Mitsubishi Sigma. The problem was a basic design flaw in the PBR calliper where the calliper would stick on the slides and you got a creaking sound with the brakes not releasing smoothly.
Holden had a solution to this in the form of the Girlock Colette calliper and this style of calliper is almost universal these days. Holden did not want to replace the PBR units. I worked at the NSW DMT and so had access to the service bulletins and other dealer data. I also knew what they were doing to fix new cars yet to be sold, but those already sold would see nothing done.
Now there was no social media, or Internet, or the like, so I wrote a letter to Holden and made it quite clear that worked as an engineer for the NSW DMT. There response was not to threaten me or threaten to contact my employer. It did take some complaining, but I was called by my servicing dealer and Holden agreed to fit the Girlock callipers at no cost to me. They also supposedly agreed to do the same for anyone else who also made a formal complaint to them. This was all within 12 months of buying it new. As I said, I had the car for another 21 years and never had any issues with the hybrid braking system.
There was no drama involving lawyers. They just did it. As a result, there was no public outcry, and no media involvement. It took the steam out of any complaint.
Now, if only VW could do the same thing. The unfortunate thing is that by taking the stance that they have, any back down will be seen badly. If they had simply agreed to rectify things, we would not be talking about it, and it would not be affecting VW's reputation.
Involving lawyers is not a good look. I have just had a dispute with a web site supposedly introducing clients to consultants/contractors. The introduction was not an appropriate one as I was simply not able to issue the certificate requested. When I lodged a complaint about this with them because I was going to be charged $150 for this inappropriate "introduction", the very first e-mail to me was a legal threat to pay the bill and if I didn't they would pursue the matter through the courts. Put simply, not a good look for the site and hardly likely that I was going to recommend them. After a week, they decided to waive the fee, but the damage was done.
The rule should be only involve lawyers as a last resort, and then think again and don't involve them.