DSG Recall for Skoda?

[BrashDaniels]

Last thing I read was :

Meanwhile, Skoda Australia public relations manager Kurt McGuiness confirmed 1746 Skoda Octavia and Superb models would also be forced back to dealerships to have their seven-speed DSGs corrected.

McGuiness said all owners of affected vehicles would be contacted directly by Skoda Australia. Owners looking for more information can contact Skoda Australia’s customer service hot line on 1800 607 540.

this is from:

This post on Car Advice

Looks like the Fabia vehicles are not included (or Yeti) and most likely because the Australian delivered cars were built after the recall period.

[futureskodaowner]

I tried calling the 1800 number around lunchtime today and it simply rung out. Perhaps the call centre person called in sick - I probably would've after reading the article as well. If anyone has any success, would be interested. I'll simply contact dealer.

[ill0gitech]

Perhaps the call centre person called in sick - I probably would've after reading the article as well.

hahaha. I had a very good chuckle over this one.
Good luck with your dealer

[Guest001]

I tried calling the 1800 number around lunchtime today and it simply rung out. Perhaps the call centre person called in sick - I probably would've after reading the article as well. If anyone has any success, would be interested. I'll simply contact dealer.

It seems VW are going to contact affected owners in July so probably Skoda will be the same.

McGuiness said all owners of affected vehicles would be contacted directly by Skoda Australia

It probably rung out because 500 other owners are ringing to ask the same question.

[futureskodaowner]

Admittedly I was simply calling to understand what the recall involved - as I had the clutch pack replaced in my 90tsi wagon about 6 weeks ago.

[cbay]

Admittedly I was simply calling to understand what the recall involved - as I had the clutch pack replaced in my 90tsi wagon about 6 weeks ago.

I'm getting my 90tsi wagon looked at next week - did your clutch pack get replaced due to something going horribly wrong or was it a 'silent recall' type of thing?

[futureskodaowner]

Took 12mths, several dealers and visits - but eventually replaced to resolve the well-known shudder issue. The difference is chalk and cheese.

[roshea]

Took 12mths, several dealers and visits - but eventually replaced to resolve the well-known shudder issue. The difference is chalk and cheese.

Which dealer did this for you? I get the shuddering intermittently but can't get anywhere with the dealer who serviced my car last time unless it misbehaves badly when they test drive it.

[futureskodaowner]

Ours became quite obvious, so hard to deny. I'm in Vic, Essendon Skoda. I believe the service mgr there is new (within last 12 months) and he's great. Very helpful and understanding.

[roshea]

Ours became quite obvious, so hard to deny. I'm in Vic, Essendon Skoda. I believe the service mgr there is new (within last 12 months) and he's great. Very helpful and understanding.

That's where I went for my last service, after another person here reported getting their DSG fixed there under warranty (link). Yes, they were helpful etc but they couldn't do anything just on my word that I was having transmission issues. Maybe the recall will change things for me - I hope so, I'm out of warranty in a month!