Disappointing service from dealership

[gerhard]

[QUOTE=brad;985713]Gerhard, I think he might be having a little play with you

QUOTE]

Haha, true, but a measured, logical, unarguable reply takes the fun out of it for the jester...

[ParaBul]

Yes.

Why? - because - if the factory doesn't reach the oil, but the aftermarket (longer) one does, it strongly suggests that the oil level is too low.......rather than the factory dipstick being suddenly too short.

Actually, on the longer dipstick, the oil level was OK.

[CPITUNING]

Hope this experience does not put you off VG, but I personally believe that it could be a misunderstanding or a mistake. What I would do is confront them again and see how that goes, if it does not work out try going to the dept. of fair trading or ombudsman and see if they can help you out. Even though its a small issue, it still counts. Hope everything works out for you