Is the dealer allowed to do this?

[Transporter]

I just bought a new Golf R and part of the deal was for black mirror caps to be fitted.

The mirror caps were an optional dealer fitted extra, and arrived 2 weeks after I picked up the car.

They fitted them today but would not let me have the original silver mirror caps.

Am I within my rights to expect that the original mirror caps should be returned to me?

If they came through the spare parts and you paid for them the retail price then I’d say they should give you the old parts back or explain why they can’t.

[BenT]

Thanks for all l your thoughts everyone.

My salesman claims he’s secured the original mirror caps for me so I’m happy.


Ben
Current: ‘19 VW Golf R
Past: ‘05 RS 225 Cup