New Dubber
So had a little accident in my mk7 r line golf
has been at the panel beaters for 6 weeks...they ring me at the beginning of the week saying
it will be ready by Friday as they are awaiting a bumper or grill (front lady at reception reading notes)
Get a call on friday saying that volkswagon sent the wrong part, and there is none in the country
and are awaiting the part to now come in from europe
i think its an absolute joke that a car that is less than 6 months old doesn't have spare parts here in aus
Is this right?
cheers
Dub Crazy
Feel your pain, not cool.
This is the whole reason VWA doesn't offer a lot of options and choices their customers want - the warranty/parts issue it creates in a small market. Obviously turns out they treat their customers with even more contempt then we realised by not bothering to stock parts for the cars they do bother importing.
It's no consolation but VW aren't alone in this regard.
--- FS: 2016 Golf GTI 40 years, white, DSG, 18,xxxkm -------------------------------------------------------------------
2019 Audi SQ5 | 2016 Golf GTI CS + OZ UL HLTs | Retired: 2018 Audi RS3 sportback + OZ Leggera HLTs
2017 Golf R Wolfsburg Sportwagen | 2016 BMW 340i + M-Performance tune/exhaust | 2015 Audi S3 sedan
2014 Golf GTI + OZ Leggera HLTs | 2012 Polo 77TSI (hers) | 2010 Golf GTI Stage 2 + OZ ST LMs
Volkswagen Fan
Perhaps check directly with VW or perhaps something in NZ.
Last edited by Arnold; 04-06-2015 at 12:35 AM.
If the answer to the Monty Hall problem was 50/50, the contestant, on average, would win the car 50% of the time simply by sticking with their original guess...but you can only win a one-in-three guessing game 33.33% of the time so it can't be 50/50, can it?
Dub Crazy
VWwA Super Moderator
Practically everything on the car has the number on it. So sending the wrong part shouldn't be possible, if the panel shop double checked it with the physical part.
Can you not get the car back and have the part fitted later?
Gavin
New Dubber
so the part is a radiator hose! and they don't want to use parts that arnt genuine VW so thats what they are waiting on..
has been 8 weeks since car went in biggest joke
Went past the other day to have a look everything all painted all good to go just waiting on that! So yeh can't take the car lol
And Arnold - Will do. I got the part no yesterday so will give VW a call on Monday
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